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Calapano
Level 1: Cadet

I tried to ring and also went to my acct. and cancel but it seems that the plan is still active

jillykans
Level 1: Cadet

My Telstra tablet is almost 2 years old (20th August 2020)  It wont turn on or charge. I have changed cables and chargers still nothing. Have tried the cable and chargers with other units and they work ok.  When I hold the On button and the Volume Up ...

JBirch
Level 1: Cadet

Ipad air 3 and ipod are connected to wifi but not getting any internet.  Every other non ios device is fine. Android Phone, Telstra TV. 

Rody68
Level 1: Cadet

Hi all, I have an iPad with it’s own SIM card and number. I’m trying to sign up for Kayo sports but my iPad won’t receive the verification code Telstra is sending to me. Can anyone help with this please ? 

Hems
Level 1: Cadet

All my old deleted emails have suddenly come back on my iPad what can I do

thosk
Level 1: Cadet

HiI have two iPads which have sim cards in and one has a 5g plan and the other a 10g plan. The smaller ipad my mum uses and doesn't need cellular as she always connects to my nbn. I took the sims out of the ipads and now have mixed them up - how can ...

Solect
Level 1: Cadet

Hi i got  a telstra essential tablet on  2 years mobile plan, just wonder how long is the warranty on tablet, the 4G function  is not working , it keep dropping out

teenymak
Level 2: Rookie

I ordered an iPad through Telstra rewards used some points the rest paying off monthly on 7/5/20 it’s now 23/7/20 and still not here multiple excuses. They are taking my repayments out which is annoying mefurther.first Excuse was no stock then it was ...

lauty
Level 1: Cadet

i am with telstra ,and i cannot open some of my emails ,on my ipad,apple....i get a Black page with a white  square with a line thru it .?

sk47
Level 1: Cadet

I ordered an Apple Ipad Pro on 6/06/2020, I have not received it yet and when I check on tracking it says in progress.  There is also a notification that says that order tracking does not support tracking this item.  When I call I cannot get to speak ...

The-Tastiger
Level 4: Private Eye

OK that about says it all, yesterday my Samsung Galaxy Tab A model SM-T385 which is getting towards the end of it's plan, suddenly decided after a power failure that it would no longer make or receive calls, in fact if I attempt to make a call from i ...

Moorza
Level 1: Cadet

I ordered a iPad on the 22 May and have not received it nor can I track it . And can’t ask anyone. ???

Landline_1a
Level 3: Gumshoe

Concerns about the security of residual personal information displayed by MyTelstra App on 10.5” iPad Pro using iPadOS 13.5.1. When I downloaded the MyTelstra App I had to enter my Telstra log-in details to register to use it. It then displayed my Bi ...

Phil107
Level 2: Rookie

I wish to change the mobile <Removed for privacy> tablet plan

Bigponduser11
Level 1: Cadet

When I return my iPad Pro for a new iPad Pro do I need to include the charger when returning or not? I'm unsure whether to include it or not cause I can't find anywhere where it says to include charger when returning it.Any help in this will be most ...

VerticalFreedom
Level 1: Cadet

Hi...I'm moving to Oz from USA; can I get an esim for my iPad mini? Thanks

tullcov
Level 1: Cadet

I just got a new sim card for my mobile broadband modem and I keep getting messages from number 019832665 with links to facebook pages. I never registered for Facebook SMS messages so why am I getting these messagse and how do I stop them. 

HamzaRamirez
Level 1: Cadet

Just wondering if Telstra has the plan to offer Surface Pro X with their tablet internet plans?

Chriss133
Level 1: Cadet

I am trying to watch a luve match on the nrl app. No problem logging in but when I tap on watch live my TV is black but I can see it on the ipad. Using apply tv

jillykans
Level 1: Cadet

My Telstra tablet is almost 2 years old (20th August 2020)  It wont turn on or charge. I have changed cables and chargers still nothing. Have tried the cable and chargers with other units and they work ok.  When I hold the On button and the Volume Up ...

JBirch
Level 1: Cadet

Ipad air 3 and ipod are connected to wifi but not getting any internet.  Every other non ios device is fine. Android Phone, Telstra TV. 

Rody68
Level 1: Cadet

Hi all, I have an iPad with it’s own SIM card and number. I’m trying to sign up for Kayo sports but my iPad won’t receive the verification code Telstra is sending to me. Can anyone help with this please ? 

teenymak
Level 2: Rookie

I ordered an iPad through Telstra rewards used some points the rest paying off monthly on 7/5/20 it’s now 23/7/20 and still not here multiple excuses. They are taking my repayments out which is annoying mefurther.first Excuse was no stock then it was ...

Jacinta4
Level 1: Cadet

Sunshine1a
Level 2: Rookie

Hi there,Our NBN connection is still to be completed. The ADSL has not been disconnected and pending. Our land line has not been working since June 15th when the tech.guy set it up.We don't have the option in our Manage Account to engage Call Forward ...

CrowsNest1944
Level 1: Cadet

I bought on line and had delivered a Telstra pre paid sim for my new iPad.  I activated it last Friday 3rd July at 1pm and received an email to say it my activation request was received and was pending.  Now at 2.30 pm Monday 6th it is still pending. ...

Mudstar
Level 1: Cadet

Can anybody help, I have got up today and bigpond has deleted over 1000 emails... I only have emails from the last 5 days. All folders have been deleted

Blue10
Level 1: Cadet

Hi, I have a prepaid sim that I’m using in an iPad. I’m having trouble activating it. According to https://www.telstra.com.au/prepaidactivation/welcome there are five steps.Step 1 - Sim Details - is fine. I can enter the number of my SIM card and hav ...

MiDay
Level 1: Cadet

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