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Rabbits6June196
Level 1: Cadet

Help with putting credit with voucher on tablet 

Puss70
Level 1: Cadet

Hi, I was wondering how you receive an SMS to redeem the Binge offer on an IPAD?????  Or when call Telstra and the notice you are calling from a desk phone and ask for your mobile number to send an SMS to a link?????  

kiwifagan
Level 1: Cadet

I need to find the status of my plan but Telstra has become DEAF, cant get to talk to anyone.Do you care or do I just take my business elsewhere..24hrs or I leave whether I have contract or not.

fran2903
Level 1: Cadet

How do you unlock tablet.have  forgotten  password

Monty70
Level 1: Cadet

Opened my Tablet A4 by swiping right to get to pin code. When entering the 4 digit code it goes straight to 30 seconds retry. It was fine when I turned off last evening. Can you help. I removed simcard and put back in and still won't open. Help pleas ...

UKNetballFan
Level 1: Cadet

I am in the UK and have paid the subscription for the Netball Live App. In the last 2 weeks it has not been loading at all, it shows the initial pink screen and then crashes. I have tried everything to resolve - deleting app and reinstalling, turning ...

bobsdijnsdfniaf
Level 1: Cadet

Howdy all. 

I ordered a surface go lte two moths ago.the order stayed in progress for ten days... After getting a feeling the order wasn’t going well I checked in. I was assured more than three times that the device was not on back order, just awaitin ...

1516
Level 1: Cadet

hi, i have a galaxy tab a -t515 model and an older v7 same variety. The sim card doesn't fit from the older one. wondering why not. need one. thanks

Millie268
Level 1: Cadet

How do delete nearly 5000 emails in my inbox on my iPad?

EuroaBound
Level 1: Cadet

Can I use the Telstra micro SIM supplied with my iPad Air 2 (phone number was allocated) in a spare iPhone to make calls. I am not able to make phone calls (other than FaceTime) on my iPad

WarrenN2
Level 1: Cadet

I ordered a Windows tablet a month ago, and have been approved, but knowone seems to be able to give me an answer as to when I will receive it? Whats going on?

hkhammer
Level 1: Cadet

will there be Samsung Tablet S7 on plan ? I see other providers have already.

Nunid3
Level 1: Cadet

I bought Ipads 2 with Telstra 2 years contract on 2012.Ipads screen does not response when touching. I called Apple company for problem solving.they ask me the purchasing date. Could you please find it for me. The ipads IMEI is 012927005885744

Moffatv3
Level 1: Cadet

I ordered a iPad and got sent a Galaxy Note20 phone how do I get it exchanged. There are no options in any of the help areas that have an option to suit and any others I have tried don't seem to work just send me in circles. Try 132200 to ask someone ...

Helen58
Level 1: Cadet

I have a tablet plan which should expire 10 December 2020.  When this plan has expired, will I be required to pay a charge per month? 

janjan3
Level 1: Cadet
Yrovi
Level 1: Cadet

I have my ipad on pre paid and recently paid $180 for 365 days.  I have also downloaded the current app.  I cant see where I register for the free 10gb of data ie assuming I am eligible?  Earlier posts quote a link which isnt active

BCD
Level 1: Cadet

Paid $50 to takje my tablet to my wife in hospital but its not activation and I can't reach the internet.

PishPash
Level 1: Cadet

I have 3 services with Telstra and want to change which one I have Telstra Air activated under.

Teiho
Level 1: Cadet

Soo I ordered an IPad Pro (2020 version) in March 2020. I’ve been approved and everything, it’s now August 2020 and I have only received one email from Telstra saying “Thank you for your patience while we process your order.We are currently experienc ...

tillyjune
Level 1: Cadet

Does anyone have one of these and are they any good. Thanks.

Agarag
Level 1: Cadet

I’ve been in need of an android device for months now. Walked in to my local Telstra shop and was told they have nothing in stock, they were not interested in sitting down and talking to me about ordering anything, they assistant just kept shaking he ...

lattei
Level 1: Cadet

Last Saturday 1 August the emails on my I pad have ceased to come through.on bottom of emails it reads account error

Calapano
Level 1: Cadet

I tried to ring and also went to my acct. and cancel but it seems that the plan is still active

jillykans
Level 1: Cadet

My Telstra tablet is almost 2 years old (20th August 2020)  It wont turn on or charge. I have changed cables and chargers still nothing. Have tried the cable and chargers with other units and they work ok.  When I hold the On button and the Volume Up ...

1516
Level 1: Cadet

hi, i have a galaxy tab a -t515 model and an older v7 same variety. The sim card doesn't fit from the older one. wondering why not. need one. thanks

The-Tastiger
Level 4: Private Eye

OK that about says it all, yesterday my Samsung Galaxy Tab A model SM-T385 which is getting towards the end of it's plan, suddenly decided after a power failure that it would no longer make or receive calls, in fact if I attempt to make a call from i ...

Moorza
Level 1: Cadet

I ordered a iPad on the 22 May and have not received it nor can I track it . And can’t ask anyone. ???

Landline_1a
Level 3: Gumshoe

Concerns about the security of residual personal information displayed by MyTelstra App on 10.5” iPad Pro using iPadOS 13.5.1. When I downloaded the MyTelstra App I had to enter my Telstra log-in details to register to use it. It then displayed my Bi ...

Phil107
Level 2: Rookie

I wish to change the mobile <Removed for privacy> tablet plan

Bigponduser11
Level 1: Cadet

When I return my iPad Pro for a new iPad Pro do I need to include the charger when returning or not? I'm unsure whether to include it or not cause I can't find anywhere where it says to include charger when returning it.Any help in this will be most ...

VerticalFreedom
Level 1: Cadet

Hi...I'm moving to Oz from USA; can I get an esim for my iPad mini? Thanks

tullcov
Level 1: Cadet

I just got a new sim card for my mobile broadband modem and I keep getting messages from number 019832665 with links to facebook pages. I never registered for Facebook SMS messages so why am I getting these messagse and how do I stop them. 

HamzaRamirez
Level 1: Cadet

Just wondering if Telstra has the plan to offer Surface Pro X with their tablet internet plans?

Chriss133
Level 1: Cadet

I am trying to watch a luve match on the nrl app. No problem logging in but when I tap on watch live my TV is black but I can see it on the ipad. Using apply tv

Ness118
Level 1: Cadet

I have just received my Apple Pencil and a new iPad Pro but the Apple Pencil does not magnetically attach to my ipad what am I doing wrong 

Kristin83
Level 1: Cadet

Our daughter forgot her password so did a Factory reset. It asks for Google Account details. the person that set up the account does not remember the details. How do we get around this?

Af1964
Level 1: Cadet

I have an iPad and Telstra sim and want to activate it under my mobile plan

Temps_de_Flors
Level 1: Cadet

Hi, I recently purchased an iPad 9.7 6G with SIM and plan and during the set-up when asked to back-up was given a number of options. I chose iCloud first however my emails and most of my information isnt stored in the cloud so now I want to back up f ...

jenphi
Level 2: Rookie

For some reason my tablet is not accepting the 4 digit pin to unlock it.Not sure how to proceed. 

RG32
Level 1: Cadet

Only the first quarter of the replay plays. How do I watch the rest of the game?

kerriehoman
Level 2: Rookie

Until 3 days ago I could email and receive emails. I’ve been through he platinum service , 4 different people and spent 5 hours on the phone. And now it escalated althoughyou can’t phone anyone!first I was going to get a call back, then the person wh ...

CSTelstra
Level 1: Cadet

I have an old Mobile Wi-Fi device with a Telstra Pre-Paid Data Pass II plan that still has over 30gb on it. Is it possible to ditch the old device and upgrade the SIM to use in a new iPad (Wi-Fi/Cellular)?

SavageCarrot
Level 2: Rookie

My Wife and I have two mobile plans on the same account (approximately one year old) and we have 20GB each, which equals a total data share size of 40GB. I have recently purchased an iPad (outright) and wish to put a Telstra SIM card in there and uti ...

Bezz1
Level 1: Cadet

Can i add ipad to phone plan and share data

Steph111
Level 1: Cadet

How long left on my plan till the end of my tablet term...

sl57
Level 1: Cadet

i dont have the option to choose html in the options section on my email, any other suggestions? the font size is far too small.

Aussieguy47
Level 1: Cadet

I ordered a new iPad pro from Telstra 7 weeks ago and still waiting, when I track the item it says it backordered, how much longer shall I want or shall I cancel the item ?? If someone can advise greatly appreciated.

27red
Level 1: Cadet

FORGOTT PASSWORD TO MY GALAXY TABLET THE SCREEN IS LOCKED HOW DO I FIX THIS

Puss70
Level 1: Cadet

Hi, I was wondering how you receive an SMS to redeem the Binge offer on an IPAD?????  Or when call Telstra and the notice you are calling from a desk phone and ask for your mobile number to send an SMS to a link?????  

kiwifagan
Level 1: Cadet

I need to find the status of my plan but Telstra has become DEAF, cant get to talk to anyone.Do you care or do I just take my business elsewhere..24hrs or I leave whether I have contract or not.

fran2903
Level 1: Cadet

How do you unlock tablet.have  forgotten  password

UKNetballFan
Level 1: Cadet

I am in the UK and have paid the subscription for the Netball Live App. In the last 2 weeks it has not been loading at all, it shows the initial pink screen and then crashes. I have tried everything to resolve - deleting app and reinstalling, turning ...

bobsdijnsdfniaf
Level 1: Cadet

Howdy all. 

I ordered a surface go lte two moths ago.the order stayed in progress for ten days... After getting a feeling the order wasn’t going well I checked in. I was assured more than three times that the device was not on back order, just awaitin ...

Millie268
Level 1: Cadet

How do delete nearly 5000 emails in my inbox on my iPad?

EuroaBound
Level 1: Cadet

Can I use the Telstra micro SIM supplied with my iPad Air 2 (phone number was allocated) in a spare iPhone to make calls. I am not able to make phone calls (other than FaceTime) on my iPad

WarrenN2
Level 1: Cadet

I ordered a Windows tablet a month ago, and have been approved, but knowone seems to be able to give me an answer as to when I will receive it? Whats going on?

hkhammer
Level 1: Cadet

will there be Samsung Tablet S7 on plan ? I see other providers have already.

janjan3
Level 1: Cadet
PishPash
Level 1: Cadet

I have 3 services with Telstra and want to change which one I have Telstra Air activated under.

Teiho
Level 1: Cadet

Soo I ordered an IPad Pro (2020 version) in March 2020. I’ve been approved and everything, it’s now August 2020 and I have only received one email from Telstra saying “Thank you for your patience while we process your order.We are currently experienc ...

tillyjune
Level 1: Cadet

Does anyone have one of these and are they any good. Thanks.

Agarag
Level 1: Cadet

I’ve been in need of an android device for months now. Walked in to my local Telstra shop and was told they have nothing in stock, they were not interested in sitting down and talking to me about ordering anything, they assistant just kept shaking he ...

jillykans
Level 1: Cadet

My Telstra tablet is almost 2 years old (20th August 2020)  It wont turn on or charge. I have changed cables and chargers still nothing. Have tried the cable and chargers with other units and they work ok.  When I hold the On button and the Volume Up ...

JBirch
Level 1: Cadet

Ipad air 3 and ipod are connected to wifi but not getting any internet.  Every other non ios device is fine. Android Phone, Telstra TV. 

Rody68
Level 1: Cadet

Hi all, I have an iPad with it’s own SIM card and number. I’m trying to sign up for Kayo sports but my iPad won’t receive the verification code Telstra is sending to me. Can anyone help with this please ? 

teenymak
Level 2: Rookie

I ordered an iPad through Telstra rewards used some points the rest paying off monthly on 7/5/20 it’s now 23/7/20 and still not here multiple excuses. They are taking my repayments out which is annoying mefurther.first Excuse was no stock then it was ...

Jacinta4
Level 1: Cadet

Sunshine1a
Level 3: Gumshoe

Hi there,Our NBN connection is still to be completed. The ADSL has not been disconnected and pending. Our land line has not been working since June 15th when the tech.guy set it up.We don't have the option in our Manage Account to engage Call Forward ...

CrowsNest1944
Level 1: Cadet

I bought on line and had delivered a Telstra pre paid sim for my new iPad.  I activated it last Friday 3rd July at 1pm and received an email to say it my activation request was received and was pending.  Now at 2.30 pm Monday 6th it is still pending. ...

Mudstar
Level 1: Cadet

Can anybody help, I have got up today and bigpond has deleted over 1000 emails... I only have emails from the last 5 days. All folders have been deleted

Blue10
Level 1: Cadet

Hi, I have a prepaid sim that I’m using in an iPad. I’m having trouble activating it. According to https://www.telstra.com.au/prepaidactivation/welcome there are five steps.Step 1 - Sim Details - is fine. I can enter the number of my SIM card and hav ...

MiDay
Level 1: Cadet
Su17
Level 1: Cadet

I used Telstra Plus points to order a Google Nest Hub when it was on special.  I had to chase up its whereabouts a number of times.  Each time I was told it was scheduled for dispatch.  When it finally arrived over a month later, it was a store demo ...

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