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Sunshine1a
Level 2: Rookie

Hi there,Our NBN connection is still to be completed. The ADSL has not been disconnected and pending. Our land line has not been working since June 15th when the tech.guy set it up.We don't have the option in our Manage Account to engage Call Forward ...

The-Tastiger
Level 3: Gumshoe

OK that about says it all, yesterday my Samsung Galaxy Tab A model SM-T385 which is getting towards the end of it's plan, suddenly decided after a power failure that it would no longer make or receive calls, in fact if I attempt to make a call from i ...

CrowsNest1944
Level 1: Cadet

I bought on line and had delivered a Telstra pre paid sim for my new iPad.  I activated it last Friday 3rd July at 1pm and received an email to say it my activation request was received and was pending.  Now at 2.30 pm Monday 6th it is still pending. ...

Ilean
Level 1: Cadet

The App is useless.  My dozens of phone calls go now where.  I have been trying to query a call that I made on What's App that ended on my Telstra Bill.  It was about $20 to Ireland.  I also disconnected my internet because of constant dropouts.  I w ...

Mudstar
Level 1: Cadet

Can anybody help, I have got up today and bigpond has deleted over 1000 emails... I only have emails from the last 5 days. All folders have been deleted

Blue10
Level 1: Cadet

Hi, I have a prepaid sim that I’m using in an iPad. I’m having trouble activating it. According to https://www.telstra.com.au/prepaidactivation/welcome there are five steps.Step 1 - Sim Details - is fine. I can enter the number of my SIM card and hav ...

shane1969
Level 1: Cadet

Running off the backup system on my modem as the connection has not been made yet, I get around 25mps with many different devices connected via wifi.When my young fella comes home from school and turns his ipad on, it goes down to around 1mps..What i ...

Moorza
Level 1: Cadet

I ordered a iPad on the 22 May and have not received it nor can I track it . And can’t ask anyone. ???

Cathy20
Level 1: Cadet

I placed an order for a Samsung Tablet through the Telstra shop 4 weeks ago and the status is showing in progress, how long should I have to wait to receive my order 

Landline_1a
Level 3: Gumshoe

Concerns about the security of residual personal information displayed by MyTelstra App on 10.5” iPad Pro using iPadOS 13.5.1. When I downloaded the MyTelstra App I had to enter my Telstra log-in details to register to use it. It then displayed my Bi ...

Phil107
Level 2: Rookie

I wish to change the mobile <Removed for privacy> tablet plan

Bigponduser11
Level 1: Cadet

When I return my iPad Pro for a new iPad Pro do I need to include the charger when returning or not? I'm unsure whether to include it or not cause I can't find anywhere where it says to include charger when returning it.Any help in this will be most ...

VerticalFreedom
Level 1: Cadet

Hi...I'm moving to Oz from USA; can I get an esim for my iPad mini? Thanks

tullcov
Level 1: Cadet

I just got a new sim card for my mobile broadband modem and I keep getting messages from number 019832665 with links to facebook pages. I never registered for Facebook SMS messages so why am I getting these messagse and how do I stop them. 

HamzaRamirez
Level 1: Cadet

Just wondering if Telstra has the plan to offer Surface Pro X with their tablet internet plans?

Chriss133
Level 1: Cadet

I am trying to watch a luve match on the nrl app. No problem logging in but when I tap on watch live my TV is black but I can see it on the ipad. Using apply tv

Ness118
Level 1: Cadet

I have just received my Apple Pencil and a new iPad Pro but the Apple Pencil does not magnetically attach to my ipad what am I doing wrong 

Kristin83
Level 1: Cadet

Our daughter forgot her password so did a Factory reset. It asks for Google Account details. the person that set up the account does not remember the details. How do we get around this?

Sunshine1a
Level 2: Rookie

Hi there,Our NBN connection is still to be completed. The ADSL has not been disconnected and pending. Our land line has not been working since June 15th when the tech.guy set it up.We don't have the option in our Manage Account to engage Call Forward ...

CrowsNest1944
Level 1: Cadet

I bought on line and had delivered a Telstra pre paid sim for my new iPad.  I activated it last Friday 3rd July at 1pm and received an email to say it my activation request was received and was pending.  Now at 2.30 pm Monday 6th it is still pending. ...

Mudstar
Level 1: Cadet

Can anybody help, I have got up today and bigpond has deleted over 1000 emails... I only have emails from the last 5 days. All folders have been deleted

Blue10
Level 1: Cadet

Hi, I have a prepaid sim that I’m using in an iPad. I’m having trouble activating it. According to https://www.telstra.com.au/prepaidactivation/welcome there are five steps.Step 1 - Sim Details - is fine. I can enter the number of my SIM card and hav ...

MiDay
Level 1: Cadet
Su17
Level 1: Cadet

I used Telstra Plus points to order a Google Nest Hub when it was on special.  I had to chase up its whereabouts a number of times.  Each time I was told it was scheduled for dispatch.  When it finally arrived over a month later, it was a store demo ...

Johncw43
Level 1: Cadet
TiaNapper
Level 1: Cadet

I have 2 questions. 1. Can you get the Samsung S6 tablet in 256gb?2. How do you link the tablet to your plan without getting extra data since i already have a lot?

pudnil
Level 1: Cadet

Apple iPad Pro 11.5" - I've had one on order since 19 May 2020, but you still advise that you are out of stock! My suggestion is that if you adapt the same purchase option currently offered by APPLE & TELSTRA re purchasing iPhones. My/Our problem wou ...

Simsimseb
Level 1: Cadet

HiMy club member live pass subscription stopped working.It worked on the AFL app when I first got it late last year. But since then, when I log in it asks me to purchase a subscription and when I tried to use the voucher again it comes up with errors ...

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