Mobiles & Tablets

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Moorza
Level 1: Cadet

I ordered a iPad on the 22 May and have not received it nor can I track it . And can’t ask anyone. ???

Cathy20
Level 1: Cadet

I placed an order for a Samsung Tablet through the Telstra shop 4 weeks ago and the status is showing in progress, how long should I have to wait to receive my order 

MiDay
Level 1: Cadet
Su17
Level 1: Cadet

I used Telstra Plus points to order a Google Nest Hub when it was on special.  I had to chase up its whereabouts a number of times.  Each time I was told it was scheduled for dispatch.  When it finally arrived over a month later, it was a store demo ...

Johncw43
Level 1: Cadet
Telstra16
Level 1: Cadet

I have tried without success to ring and talk to someone to fast track a connection for a landline only.  I was advised that this would be placed as critical due to the family members age. Clearly Telstra doesn't treat matters as critical even though ...

Linda_5211
Level 1: Cadet

Currently i have a samsung galaxy s4 tablet with a plan that i am still on a contract with.  The contract finishes early jan 2021 but i would like to upgrade to the samsung galaxy s6.  What charges are involved if i upgrade to the samsung galaxy s6 t ...

FJ7
Level 1: Cadet

Trying to install security update tel.st/ka6c4 that came through yesterday afternoon 

TiaNapper
Level 1: Cadet

I have 2 questions. 1. Can you get the Samsung S6 tablet in 256gb?2. How do you link the tablet to your plan without getting extra data since i already have a lot?

Landline_1a
Level 3: Gumshoe

Concerns about the security of residual personal information displayed by MyTelstra App on 10.5” iPad Pro using iPadOS 13.5.1. When I downloaded the MyTelstra App I had to enter my Telstra log-in details to register to use it. It then displayed my Bi ...

Phil107
Level 2: Rookie

I wish to change the mobile <Removed for privacy> tablet plan

Bigponduser11
Level 1: Cadet

When I return my iPad Pro for a new iPad Pro do I need to include the charger when returning or not? I'm unsure whether to include it or not cause I can't find anywhere where it says to include charger when returning it.Any help in this will be most ...

VerticalFreedom
Level 1: Cadet

Hi...I'm moving to Oz from USA; can I get an esim for my iPad mini? Thanks

tullcov
Level 1: Cadet

I just got a new sim card for my mobile broadband modem and I keep getting messages from number 019832665 with links to facebook pages. I never registered for Facebook SMS messages so why am I getting these messagse and how do I stop them. 

HamzaRamirez
Level 1: Cadet

Just wondering if Telstra has the plan to offer Surface Pro X with their tablet internet plans?

Chriss133
Level 1: Cadet

I am trying to watch a luve match on the nrl app. No problem logging in but when I tap on watch live my TV is black but I can see it on the ipad. Using apply tv

Ness118
Level 1: Cadet

I have just received my Apple Pencil and a new iPad Pro but the Apple Pencil does not magnetically attach to my ipad what am I doing wrong 

Kristin83
Level 1: Cadet

Our daughter forgot her password so did a Factory reset. It asks for Google Account details. the person that set up the account does not remember the details. How do we get around this?

MiDay
Level 1: Cadet
Su17
Level 1: Cadet

I used Telstra Plus points to order a Google Nest Hub when it was on special.  I had to chase up its whereabouts a number of times.  Each time I was told it was scheduled for dispatch.  When it finally arrived over a month later, it was a store demo ...

Johncw43
Level 1: Cadet
TiaNapper
Level 1: Cadet

I have 2 questions. 1. Can you get the Samsung S6 tablet in 256gb?2. How do you link the tablet to your plan without getting extra data since i already have a lot?

pudnil
Level 1: Cadet

Apple iPad Pro 11.5" - I've had one on order since 19 May 2020, but you still advise that you are out of stock! My suggestion is that if you adapt the same purchase option currently offered by APPLE & TELSTRA re purchasing iPhones. My/Our problem wou ...

Simsimseb
Level 1: Cadet

HiMy club member live pass subscription stopped working.It worked on the AFL app when I first got it late last year. But since then, when I log in it asks me to purchase a subscription and when I tried to use the voucher again it comes up with errors ...

ReggieP
Level 1: Cadet

I receive a tablet as a Rewards Gift - will only use the phone / text facility very occasionallyWant a very cheap plan that lasts for a year (Aldi has one for $15.00 pa)Do not want to pay $80.00 unlocking fee but seems there is not a cheap Telstra al ...

Miselaineous
Level 1: Cadet

Hi , I have mislaid my iPad, it is locked and not charged, can anyone help with how to locate it and do you know if provider has the technology to find a location. Thanks for any advice. 

Tony148
Level 1: Cadet

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