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Level 1: Cadet

emails

My IPad 2 has stopped sending email from my Bigpond account. A message keeps telling me that the server does not recognize my account name

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Level 23: Superhero
Level 23: Superhero

Re: emails

Are you able to access your email on your computer oron the webmail at email.telstra.com
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

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