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Level 1: Cadet

Gallaxy Tab A sim card connect

Cannot get my new Gallaxy tab A to connect to Telstra sim card and run it on mobile broadband? It works fine on wi-fi, but I want it on mobile as I will need it for travelling long distance etc into country and interstate.

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4 REPLIES 4
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Level 25: The Singularity
Level 25: The Singularity

Re: Gallaxy Tab A sim card connect

Hopefully you're not the woman I was helping in Coober Pedy yesterday. I apologise if I was because I should have checked that it was working. 

 

Have you activated the SIM? You can activate it by going to https://Telstra.com/activate or give 125 8880 a call and they should be able to assist. 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 1: Cadet

Re: Gallaxy Tab A sim card connect

Me male thanks, yes was activated, the tab won't recognise the SIM card,I think I may have found it hope deep in software back ground,

 

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Gallaxy Tab A sim card connect

If the tablet is not recognising the SIM card it could be inserted incorrectly or faulty.

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Level 2: Rookie

Re: Gallaxy Tab A sim card connect

Call customer service, sometimes the settings on the SIM have to be changed.

Set it & forget it

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Setup direct debit