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Re: How do I cancel my IPad monthly account. I don’t need it now.
Never post your email address in a public forum such as Crowdsupport. I have asked the moderators to delete it.
To cancel your service, send a message using the My Telstra app on your mobile (blue icon, bottom right of Get Help screen). If the bot doesn't understand the query, type "Speak to a consultant" and you should be transferred to the queue to chat with a human. It can take a few hours to get an initial response.
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