Bazza2620
Level 1: Cadet

How do I cancel my IPad monthly account. I don’t need it now.

My email address is

<email address removed to protect your privacy> 

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1 REPLY 1
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: How do I cancel my IPad monthly account. I don’t need it now.

Never post your email address in a public forum such as Crowdsupport. I have asked the moderators to delete it.

 

To cancel your service, send a message using the My Telstra app on your mobile (blue icon, bottom right of Get Help screen). If the bot doesn't understand the query, type "Speak to a consultant" and you should be transferred to the queue to chat with a human. It can take a few hours to get an initial response.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit