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Level 1: Cadet

How to setup Bigpond.com email on an iPad Pro and in Outlook (PC)

I'm having issues setting up my email accounts on both my iPad Pro and on my PC using Outlook 2010.

 

Here are the setting i have used.

 

iPad:

protocol: imap

incoming server: mail.bigpond.com

SSL enabled

Port 993

outgoing server: mail.bigpond.com

SSL enabled

Port 587 (also tried 465)

 

PC\Outlook 2010

protocol: imap
incoming server: mail.bigpond.com
SSL enabled
Port 993
outgoing server: mail.bigpond.com
SSL enabled
Port 587 (also tried 465)

checkbox is ticked for My Outgoing Server (SMTP) requires authentication in More setting

 

I have these setting working on an iPhone as well as another PC but they will not work on the iPad or my laptop

 

Please help!

 

Thank you.

Ang

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3 REPLIES 3
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Level 1: Cadet

Re: How to setup Bigpond.com email on an iPad Pro and in Outlook (PC)

hi, just wondering if your were able to get your BigPond email working on your iPad Pro, as I am experiencing the same issue. Thanks

Highlighted
Level 1: Cadet

Re: How to setup Bigpond.com email on an iPad Pro and in Outlook (PC)

Hi Emma.

 

I have never been able to solve it. I had to set it up with POP3 instead of IMAP

 

Cheers.

Ang

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Level 1: Cadet

Re: How to setup Bigpond.com email on an iPad Pro and in Outlook (PC)

So ..how did you do it? 

Same issue here for me.

thx

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