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wendyfraser
Level 2: Rookie
October 2018
Answered
hi I recently was given a gift of an ipad by you, and the sim was turned off my existing ipad. The ipad that arrived was an android tablet. I'm elderly and have no wish to learn a new device so I would please like to reverse the transaction, return the tablet and reinstate the sim on my ipad.
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wendyfraser
Level 2: Rookie
October 2018
Accepted Solution
hi I recently was given a gift of an ipad by you, and the sim was turned off my existing ipad. The ipad that arrived was an android tablet. I'm elderly and have no wish to learn a new device so I would please like to reverse the transaction, return the tablet and reinstate the sim on my ipad.
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wendyfraser
Level 2: Rookie
October 2018
Accepted Solution
hi I recently was given a gift of an ipad by you, and the sim was turned off my existing ipad. The ipad that arrived was an android tablet. I'm elderly and have no wish to learn a new device so I would please like to reverse the transaction, return the tablet and reinstate the sim on my ipad.
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Level 24: Supreme Being
October 2018
Re: Ipad
Hi Wendy,
You would need to speak to the support team as you have come to the public forum.
You can do that via livechat here: http://tel.st/livechat/
Helpful Links
Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount
Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
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