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Level 1: Cadet

Look up SIM numbers from website or 24/7 app

I have a fleet of 16 SIMs in devices held by various people (and some in remote devices).  Is there a way of getting a listing of the SIM numbers and Mobile numbers on my account, either via the website or 24/7 app.
if not, is it possible for a report to be run and emailed periodically?

 

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2 REPLIES 2
MattyC
Support Team
Support Team

Re: Look up SIM numbers from website or 24/7 app

Hi. Thanks for coming through. The mobile numbers should all be appearing on your bill. If not, I'm confident we can move them all over onto the same billing account to help you keep track. Are they all postpaid; or are some or all of them prepaid services? - Matthew. 

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Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being

Re: Look up SIM numbers from website or 24/7 app

If they are all connected to the 1 business account you should be able to view at least the mobile numbers online with Your Telstra Tools (business equivalent to MyAccount).

 

Have a chat with the business billing team

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

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