Level 1: Cadet

Online orders

Soo I ordered an IPad Pro (2020 version) in March 2020. I’ve been approved and everything, it’s now August 2020 and I have only received one email from Telstra saying “

Thank you for your patience while we process your order.

We are currently experiencing extended delays on some deliveries. These delays are happening as we maintain social distancing in our operations, navigate congestion in the delivery industry and Australia Post, and process orders manually due to a ransomware attack at Toll. We know how important it is to connect at this time and we’re doing everything we can to get people their devices and products quickly.

Thanks for choosing Telstra.”


I NEED Answers

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit