aspens
Level 1: Cadet

Pre-paid SIM expiry date

Hi I have  a few prepaid sims to use in a Telstra USB stick to use with my laptop when I am away from home.

I know how long they are good for once they are activated but I also know that an unactivated one also has an expiry date. Can someone tell me where to find this as I cannot see anything on the sim that looks like a date etc.

thanks

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4 REPLIES 4
Smiley3
Level 23: Superhero
Level 23: Superhero

Re: Pre-paid SIM expiry date

Hi aspens,

 

The sim card normally expires 6 months from expiry date of your last recharge. The phone number will go into quarantine. 

https://www.telstra.com.au/support/category/mobiles-tablets/pre-paid/recharge-only-period-on-pre-pai...

 

You could contact Telstra via Live Chat 

https://livechat.telstra.com/TCOM:Crowdsupport:Consumer

or ring Prepaid on 1258880.

They should be able to tell you when the last recharge expired. 

 

 

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aspens
Level 1: Cadet

Re: Pre-paid SIM expiry date

I was asking about prepaid sim cards that have NOT been activated yet.  Each one that I have has 2GB of data to use in 30days after activation.  Perhaps my question should have been is there an expiry date on cards that have not as yet been activated?

thanks

mr_helix
Level 1: Cadet

Re: Pre-paid SIM expiry date

I would also like an answer to this question. I have a couple of prepaid sim cards with $10 credit that have not been activated and wouls like to know if there is an experation date on these cards and if so how do I find the experation date.

lorie
Level 2: Rookie

Re: Pre-paid SIM expiry date

There used to be an expiry date on telstra mobile phone sims.  not sure about tablets and current protocols.

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