Steph111
Level 1: Cadet
January 2019

Samsung tablet

Answered
How long left on my plan till the end of my tablet term...
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Jupiter
Level 25: The Singularity
Level 25: The Singularity
January 2019
Accepted Solution

Re: Samsung tablet

In response to Steph111
You will either need to call 132200 and ask a consultant, or log in to your account via the Telstra website or through the 24x7 app on your phone.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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Jupiter
Level 25: The Singularity
Level 25: The Singularity
January 2019
Accepted Solution

Re: Samsung tablet

In response to Steph111
You will either need to call 132200 and ask a consultant, or log in to your account via the Telstra website or through the 24x7 app on your phone.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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KathleenC
Telstra (Retired)
Telstra (Retired)
January 2019

Re: Samsung tablet

In response to Jupiter

Hi Steph111,

 

Have either spoken to a Team Member or accessed your account via the 24x7 app  https://tel.st/4q7m3 for the details about the contract and can I help you with any questions you may have about this?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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