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Level 1: Cadet

tablet

I have a tablet with android, modem is testra. when I put the password in to activate wi-fi it says "authentification probem" how can I get it to connect to wi-fi

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2 REPLIES 2
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Telstra (Retired)
Telstra (Retired)

Re: tablet

G'day Ricky,

I would recommend having a chat to our Technical Support Team about that. For a BigPond device the number to call would be 133933, if this is a PrePaid though the number is 1258887, and if this is a Telstra branded non-PrePaid device then the number would be 132200.

-Dylan

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Level 1: Cadet

Re: tablet

thanks mate I'll give it a go

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