Boggles
Level 15: Special Agent

Unlock iPad from Verizon to use on Telstra network.

Answered

Does anyone know how to unlock a Verizon locked iPad.

 

A friend of mine has one and wants to use it with Telstra but it is currently locked to Verizon.

 

Any suggestions?

 

Cheers Smiley Happy

Windows Phone Enthusiast, Nokia Lumia 920, 1020 & 520, Microsoft Surface. Windows 8.1. Employed in Telecommunications industry.

I DO NOT work for Telstra, all views and opinions are my own and I do not represent any company whilst in this forum. Follow any advice I give at your own risk as I hold no liability if my advice is wrong.
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Accepted Solutions
Ben_F
Community Alumni (Retired)
Accepted Solution

Re: Unlock iPad from Verizon to use on Telstra network.

Try Settings > General > Reset > Reset Network Settings

 

Failing that, I'm not sure. I know there was a carrier update, can she tether her iPad to her PC and see what it says in iTunes?

 

B.

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6 REPLIES 6
hengliang
Level 5: Eagle Eye

Re: Unlock iPad from Verizon to use on Telstra network.

I think only Verizon is authorised to unlock it, and the owner should contact Verizon for this.
Ben_F
Community Alumni (Retired)

Re: Unlock iPad from Verizon to use on Telstra network.

I was under the impression that iPads weren't locked to a carrier?

 

B.

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Boggles
Level 15: Special Agent

Re: Unlock iPad from Verizon to use on Telstra network.


@Ben_F wrote:

I was under the impression that iPads weren't locked to a carrier?

 

B.


Thats what I thought but she says that it wont work when she puts a Telstra sim in it.

 

I am no good with Apple products so I cant help her Smiley Happy

 

 

Windows Phone Enthusiast, Nokia Lumia 920, 1020 & 520, Microsoft Surface. Windows 8.1. Employed in Telecommunications industry.

I DO NOT work for Telstra, all views and opinions are my own and I do not represent any company whilst in this forum. Follow any advice I give at your own risk as I hold no liability if my advice is wrong.
Ben_F
Community Alumni (Retired)
Accepted Solution

Re: Unlock iPad from Verizon to use on Telstra network.

Try Settings > General > Reset > Reset Network Settings

 

Failing that, I'm not sure. I know there was a carrier update, can she tether her iPad to her PC and see what it says in iTunes?

 

B.

----------------------------


New Users - Click Here!

View solution in original post

Boggles
Level 15: Special Agent

Re: Unlock iPad from Verizon to use on Telstra network.

Not at the moments no. I will tell her to reset the ipad and hopefully with new Telstra sim in there it will gather the correct settings or something.

 

Cheers

Windows Phone Enthusiast, Nokia Lumia 920, 1020 & 520, Microsoft Surface. Windows 8.1. Employed in Telecommunications industry.

I DO NOT work for Telstra, all views and opinions are my own and I do not represent any company whilst in this forum. Follow any advice I give at your own risk as I hold no liability if my advice is wrong.
Kitiara
Level 1: Cadet

Re: Unlock iPad from Verizon to use on Telstra network.

Does verizon use the same frequency bands we do? I know some of the US carriers don't

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