Level 1: Cadet

What can I do about receiving the wrong product in my order?

Received the wrong product- this is my 3rd attempt and still no reply. What can I do?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 23: Superhero
Level 23: Superhero

Re: What can I do about receiving the wrong product in my order?

I'd recommend using the link below in my signature to raise a complaint so that the complaints team can look into this for you.
I work for Telstra, but my opinions are my own and not that of Telstras

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit