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Level 1: Cadet

24/7 app not working?

Hi I have been using the app for some time now on my HTC one on a post paid phone and worked great, but for the last week it says unavailable try again later, is there a problem with the service or an update that needs to be done?,please advise, thanks

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2 REPLIES 2
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Telstra (Retired)
Telstra (Retired)

Re: 24/7 app not working?

Hi aussiedude,

 

Welcome to CrowdSupport and thanks for providing your feedback. 

 

As a result of feedback just like this we released a new version (5.0.1) around 2pm yesterday that resolved this very issue.  Check it out and let us know how you go.

 

Cheers

 

DC

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Telstra (Retired)
Telstra (Retired)

Re: 24/7 app not working?

Hey aussiedude,

 

Firstly, welcome to CrowdSupport  Please stick around and offer any expertise you have in the range of topics here in our Community.

 

Just touching base with you. Did you download the new updated app as DC mentioned above? If so, how's it going now? Working well for you? Thanks aussiedue. Looking for ward to your confirmation.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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