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[Reba123]

I can't get Telstra 24/7 app back on my phone. I did have it but now I am not compatible for some reason.

[Barbybo]

Same here I have been using it for years no problems and now I cannot open it, just keep gettig the message 24x7 keeps stopping, but can find nothing on Teltra telling us there is a problem, how am I suppose to know how much data I have left?

[Iain_T]

Hi guys, 

Thanks for contacting us about the app. Please make sure you have the most recent OS version on your mobile and reinstall the app. If the same please chat to us here  http://tel.st/8qpr so we can check this. 

[Reba123]

Not really good with computer stuff lol. What is OS?

[MickeyCee]

My apologies @Reba123,

To elaborate further on Iain_T's post;

Please make sure you have the most recent Operating System version on your mobile (Android / iOS) and reinstall the app. If the same please chat to us here  http://tel.st/hsc3 so we can check this.

Regards

[Reba123]

So..I get this OS app online from play store?

[DingoDan]

It would be available in your phones settings. Details for accessing this can be located at:

https://support.apple.com/en-au/HT204204

let us know how you go?