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Chat and Plans
Your chat support service doesnt work from my app. Doesnt send messages even im on 4G full signal and good reception. I need someone to help me downgrade my plan IPhone X with IPad, im paying over $270 monthly and im not using too much from 120GB you gave me.
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Re: Chat and Plans
Hi Just72, You are able to discuss a change in plan by calling our Billing Team on 13 2200. This is a free call when calling from a Telstra handset. I do hope this helps.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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