No 'Add an Account' option on my 24x7 app

[Mij03]

The instructions to add a service, screenshot below, don't work. I cannot locate an 'Add an Account' because the option is not displayed. Is there something I'm doing wrong?

[Smiley3 · Accepted solution]

Hi Mij03,

You can use Telstra My Account to add an Account.

https://www.my.telstra.com.au/myaccount/home

In mobile view press on the 3 lines top left of the screen.

Press on "Account Settings"

Scroll down to Accounts then press on "Add an Account".

Then add the account information in the pop-up screen and press Save.