Telstra 24x7 App data usage

[Chestermania]

We have two iPhones.  Data usage does not show for one number but says "Data usage details are currently unavailable.  Please try again in a few minutes".  Yet data usage shows correctly for the other iPhone number.

Any clues as to why?

[Chestermania · Accepted solution]

Everything back to normal again this morning.  Data for both iPhones now showing.

[ShannonD]

Glad to hear Chestermania

If you come up against these troubles again, I'd recommend force closing the app & reopening. If this doesn't help, please log out, delete the app, reinstall & log back in. Additionally, you can check your usage via My Account http://tel.st/cpyn . If you would like us to make sure everything is ok on our end, please contact us via http://tel.st/8qpr or by calling 1800266000.