Telstra 24x7 App not working

Melon11

When I log into my account via my iphone it says I have no account. When it does log me in it says Oops some error occurred.
Super frustrating, please help.

ProfessorPhone

Hello

Uninstall the app.

Clear your cache if you can

Reboot your phone

Download a fresh app and install.

That's often a solution

Thanks

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I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

Ozmoz

@Melon11 wrote:
When I log into my account via my iphone it says I have no account. When it does log me in it says Oops some error occurred.
Super frustrating, please help.

@Melon11 I assume everything is fine if you log into your account online https://tel.st/qzhdr

I only mention that as if there is an issue, then it would also cause an issue with the app.

Someone keeps putting vegetables in my beer crisper

Re: Telstra 24x7 App not working

Re: Telstra 24x7 App not working

Set it & forget it