Jimbo1947
Level 1: Cadet
December 2016

Telstra 24x7 not working

My Telstra 24x7 app on the iphone 6 has not been giving any data usage now for several weeks.  I've tried several solutions mentioned here but none work.  I have just removed it and re downloaded it (yet again) and it still does not work.  It shows all my services and my bills but wont show data usage it just says to try again later.  Which I have been doing and it never works.  Any help would be good.

Cheers

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Steph
Telstra (Retired)
Telstra (Retired)
December 2016

Re: Telstra 24x7 not working

In response to Jimbo1947

Hi Jimbo1947

Is your iPhone on a business, shared data plan at all?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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