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Level 1: Cadet

Username and passwork come up in out look and it doesn't accept my password?

 

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Telstra (Retired)
Telstra (Retired)

Re: Username and passwork come up in out look and it doesn't accept my password?

Hi Lyn123

 

Welcome to CrowdSupport. If the internet works fine on the computer and outlook still does not accept the username/password it would be best to check the correct password is being used which can be retrieved here: http://telstra.com/password

If correct and issue exists please check this knowledge base on email issues for troubleshooting tips.

 

-Faaiz

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