CrowdSupport®
Broadband & nbn™

Telstra Air

cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a question
Advanced
image
  • All Posts
  • Answered
  • Unanswered
DrummerBoy
Level 1: Cadet

This was a new service connected up to NBN HFC not long ago and I can connect to Telstra Air Hotspots elsewhere, but I cannot connect to Telstra Air at home. When I log into the modem, it shows no other users connected and yet the error message says ...

BiancaLA
Level 1: Cadet

every time I log in to Telstra air on my laptop it processes, then goes back to the main portal with an error message that reads “wrong password” then it won’t let me try again. I’ve tried actually entering my password wrong and it stays on the log i ...

Papachico
Level 1: Cadet

NBN

Recently I lost my NBN connection I tried to connect to the internet via Telstra Air without success I had all my log in details and it confirmed I was active and it told me to go to my WiFi and select Telstra Air but Telstra Air was not on the list ...

imwhoim
Level 1: Cadet

Activated Telstra Air, not able to connect to internet. Keep getting this error, "There are too many users connected to the spot at this time. Please try again later." Continue trying till 2am, no luck. Search the internet, seem like is a open issue. ...

RPSracing
Level 1: Cadet

Hi my Telstra Air will not allow me to connect. Have reset password and I can log into my account no problem just not Telstra Air. Using Telstra NBN hub and works OK on WIFI connection but has Telstra Air built in incase network goes down but will no ...

Cht
Level 1: Cadet

Whilst on Apple devices (with Telstra Air app loaded & logged in) I can connect to the local Telstra air hotspot but for periods of weeks at a time there is no internet.I live right next door to a public phone hotspot but suspect that my neighbours T ...

Ari38
Level 1: Cadet

My wifi is super slow from day 1 i set it upi can’t call telstra because my phone call not urgent (classified) its been 3 weeks now my daughters having so much trouble doing homeschooling with internet slower than snail! Do you think go to the Telstr ...

Akn05
Level 1: Cadet

My telstra air has been working till I updated my MacBook. Now when I try to log in it keeps going back to the log in page instead of connecting, I can’t get out of this cycle. Any ideas???

moptop9
Level 1: Cadet

Hello, I am having trouble with Telstra Air on my Windows 10 laptop. I am able to see and connect to Telstra Air on my wifi and it shows as Connected, No Internet.  When I try to load a website in Chrome/Firefox/Edge it just does not go to the login ...

whyfi
Level 3: Gumshoe

 Hello, as of a few days ago I can no longer get internet access via Telstra Air or Fon SSIDs at payphone hotspots. On a Windows pc these messages pop up in listed order. Connecting to the network is taking longer than usual. This computer currently ...

JBOND0071
Level 1: Cadet

Hi, if if I do sign up to Telstra Air would John Smith (fake name) be able to access my home wifi then use all my data without me knowing?

JoJo5444
Level 1: Cadet

When I try to log into the Telstra air App I get this error message ''Something went wrong.we could not connect to Telstra air. Please try again later ,'' I've tried many ways to fix. And reset password etc.  Any suggestions. 

Sealady81
Level 1: Cadet

I'm wondering if you still need to have credit on your phone to use telsta air ,it says it's free bit never seems to work

Ouzo69
Level 2: Rookie

Hi I just wanted to let you know that I have tried a lot of things to do but I’m not sure what I can do to help but I’m always having trouble getting Telstra air to work for a good period of time it is forever just dropping out for some reason and it ...

RandomUser0001
Level 2: Rookie

Can anyone help me because reacently, Telstra Air has been putting me on a bad hotspot (Telstra Air 8), when ever I try to connect, after the porcessing page it will take me back to the home page with this message "There are too many users in the sam ...

Clausz
Level 2: Rookie

Hi. I cant connect to telstra air despites the many wifi bars i got on my laptop. 

norrienob
Level 1: Cadet

when i install new os can connect to telstra air. however when i next try to log on i get to the login page enter user name and password then the page just keeps coming back to the login page. reentering username and password results in the same resu ...

Bearpayne
Level 1: Cadet

What is the cost for Telstra air on my pre paid mobile?

DB22
Level 2: Rookie

Recently, I have noticed on my home wi-fi network two Telstra hotspots services Telstra Air and Fon Wi-Fi showing . When my computer goes into sleep mode and then wakes up my home wi-fi network is cut off and the Telstra Air hotspot becomes active. T ...

wezz61
Level 1: Cadet

were can i report a faulty telstra air equipment  

BiancaLA
Level 1: Cadet

every time I log in to Telstra air on my laptop it processes, then goes back to the main portal with an error message that reads “wrong password” then it won’t let me try again. I’ve tried actually entering my password wrong and it stays on the log i ...

RPSracing
Level 1: Cadet

Hi my Telstra Air will not allow me to connect. Have reset password and I can log into my account no problem just not Telstra Air. Using Telstra NBN hub and works OK on WIFI connection but has Telstra Air built in incase network goes down but will no ...

Cht
Level 1: Cadet

Whilst on Apple devices (with Telstra Air app loaded & logged in) I can connect to the local Telstra air hotspot but for periods of weeks at a time there is no internet.I live right next door to a public phone hotspot but suspect that my neighbours T ...

robertbruce007
Level 2: Rookie

Im trying everything including patience.. Across different Access Points my phone and laptop browser errors are 1. "Something went wrong..." from an AP's login page or 2. Hangs from the Telstra Air Activation page on the panel "Thanks do not navigate ...

RobBris
Level 5: Eagle Eye

Has anyone successfully had a password manager pop up their Telstra credentials when connecting to Telstra air? I'm using LastPass on a Google Pixel 2 but it is only showing my Google logins? Within a browser  it works though. Thanks

Nancy12
Level 1: Cadet

Telstra sign to network page is not working it just says error connection time out it doesn't do that for my other devices only this one. Why is it doing it cause I really need internet.

Shazz52
Level 1: Cadet
Sum_iT
Level 1: Cadet

Is it possible to get a full refund for telstra air guess pass if you aren't able to access telstra air?Bought 7 day guess pass on 21/03/2020 and havebt been able to get access since then. Been to telstra to see someone to help me but everytime their ...

Newis
Level 1: Cadet

Hi there, I am having issues even logging into the Telstra Air App.
I bought I guest pass and have receipted a confirmation email that it has been purchased, but I can’t log into the app. os the app down? 
Issues logging into Telstra Air App   

rocky90
Level 1: Cadet

hbn

hk in

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit