Level 1: Cadet

Telstra Air

In the 3 years i have had Telstra NBN i have never been able to connect/login.

I just want to login to my laptop. I dont have Telstra mobile. Just Telstra NBN/Foxtel.

After 3 days of messaging on the Telstra app this was the solution Telstra proposed.


Please purchase a Telstra Air pass and we will credit you with the amount paid on your next bill, after  you apply to us for a credit. Issue No. 956608980


Has anyone had this solution proposed?


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Support Team
Support Team

Re: Telstra Air

Just confirming when you say you can't connect/login are you referring to not being able to use the services eg not able to connect wifi or logging into your Telstra ID?

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