Telstra Android Phones

How can active my mobile service in my package?

About a month ago, I put through a request (via telstra app messaging) to have a telstra prepaid phone network unlocked. I was required to pay an $80 fee which I did and I was told it will take a few days. Since then I've been in contact a few times ...

Google Pay on my Oppo Find X2 Pro has stopped working overnight. I get an error message that says my phone does not meet security standards. My phone is stock and purchased from Telstra about 1 month ago. Google Pay has worked without problem until n ...

Hello, I have spent the last hour frustratingly trying to sign up with Telstra Mobile online. I sign into my telstra ID go through the registration steps and get to the verification details page. No matter what i do every time i fill out the page (en ...

Phone has been locked by Telstra we are moving to Belong which is a subsidiary of Telstra.But new SIM will not work as the phone is lockedCan anyone ass

Is it only me, or do ALL Telstra related internet pages go slower than a turtle in reverse?Tried opening mail on their home page, sat looking at a moving circle for three and a half minutes, try to pay on the MyTelstra app, sat looking at the moving ...

How do I unlock my Samsung galaxy A20?

Every time I try to find a way to delete call history, missed calls etc from this phone it makes another call to the person. I can't find the answer in the User manual so would appreciate help.

Hi,  I am trying to activate a prepaid phone and have received a text message to say that it was unsuccessful and to contact the 24/7 chat.  I have tried to go through the chat but it comes up grey and does not connect.  Of course, I cannot ring anyo ...

My new Telstra Lite 2 sparse instructions says it has front and rear camera's but I can only access the rear one. Can find no instructions on how to switch between the two in the PDF user guide. Anyone know how to do this please.

Anybody had to pay a non return fee at the end of a lease? If so how much was it?

Can someone please give me the web address for the user manual for the Telstra Evoke Pro 2 phone.

Keep getting "while your code looks valid, we have not been able to link your telstra tv. Please check the code and try again."Any clues on why this is happening? Both are connected to the same network.

Hi everyone, How do I check my Date Of Birthday in my personal details? Thanks.

Hi, I have a Telstra prepaid phone. I'm transferring my number to a post paid service.  I have activated my new SIM (so my old Telstra SIM is now deactivated) and now when I have inserted the new SIM into the phone it is telling me that the device is ...

Hi, how do I set my samsung s9 for volte 4G please

Okay had a rather frustrating day... went to local Telstra Shop to purchase a Moto g 5G. But, they don't have one for display purposes, and as such they said that they can't order one in for me and to order online, then bring it down to transfer cont ...

Over the last couple of days I have not been able to make my calls at all or receive them (I have tested this) on my Telstra Prepaid mobile on a 28 day plan with 26 days credit on it. Whenever I try call a number, there is no calling tone and a messa ...

So here's the story.... I had a Motorola which I wasn't happy with so I bought a Telstra Samsung A11 from BigW. All the data was transferred using Samsung Smart Switch but when it came to putting the current SIM in the new phone it was a different si ...

On the 29-11-2020 I purchased a mobile phone outright from the online shop,  however I made an error in the the street number <removed for privacy> I never got tracking info from Telstra but having a MyPost account with Australia Post I saw a deliver ...

How many people are not getting the support needed from the message help option that has replaced live chat. Over 24 hours ago I requested assistance for credit not being applied and have just been told be patient. Prepaid customers are over looked s ...

How do i start 24/7 live chat

Placed a Order For a Pre Paid Phone through the Online Telstra Shop 05/11/2020, received a invoice email with a invoice number, Contacted Telstra through the App on the 18/11/2020 to find out what was happening with my order, to only be told that the ...

The scenario is that I forward calls to a respondent who takes bookings on a semi permanent basis. For reasons which I still can't fathom, you can't forward an SMS under the same scenario and while there are apps that will do it, they seem flaky at b ...

As of yesterday 04/12/2020 morning my Oppo Find X2 Pro is having problems making & receiving both calls & texts. I went to a Melbourne CBD Telstra shop this morning and was told it's to do with a network upgrade issue, that it only impacts the Oppo F ...