My replacement sim will not work in new phone S20 Note Ultra. Have messaged and emailed Telstra many times for help. I have direct credit set up. Last bill paid by d.c Jan 26th but it's been 4 weeks and still no working Telstra sim!! I received an em ...
My elderly mother has an old flip phone that is currently pre paid. We would like to convert it to a simple cheap plan for her because she is constantly running out of credit at crucial times. How do I do this?
When I call other Telstra phones 'Perth Bike Tours' appears on their phone. Caller ID name somewhere in a database is matching my phone number to "Perth Bike Tours'. I am not talking about people who know me and have my number stored in their phones, ...
I have a telstra flip phone. To unlock it asks for a 16 digit code. The IMEI on this phone is only 15 digits and so it will not process my network unlocking requests! Any ideas?
My elderly uncle has moved into a new Retirement Village,his mobile phone reception is terrible one bar at best. Is it possible when I call his mobile to have his home phone also simultaneously ring so he can answer that rather than his mobile and ge ...
When I connect to WiFi my Evoke 2 keeps alerting me to system update available.When I try to go to the update it flashes a panel on the screen then disappears, returning to the alert panel. How do I get the update please? Or stop it alerting me? ...
Hi all, my phone can't receive calls or texts, its prepaid, can't add any credit, says emergency calls only. When i call my number it tells me my phone is disconnected. Nobody responding on chat after 3 hours, automated message on phone just tells me ...
With covid shutting trade down and our spat with china will it be hard to get new phones soon, i only ask because there seems to be less of a choice of brands at not just here but with other places as well.
Does anyone have any idea on how to get my pre paid telstra phone unblocked. Have tried the telstra app many times but just get stuffed around in circles.
My husband doesn't want to use smart phones and has just got a Telstra flip phone 3 but we can't see how to view sent messages. On his previous Telstra flip phone it was under the messages option list.I couldn't see a board for this query so I went ...
About a month ago, I put through a request (via telstra app messaging) to have a telstra prepaid phone network unlocked. I was required to pay an $80 fee which I did and I was told it will take a few days. Since then I've been in contact a few times ...
Google Pay on my Oppo Find X2 Pro has stopped working overnight. I get an error message that says my phone does not meet security standards. My phone is stock and purchased from Telstra about 1 month ago. Google Pay has worked without problem until n ...
Hello, I have spent the last hour frustratingly trying to sign up with Telstra Mobile online. I sign into my telstra ID go through the registration steps and get to the verification details page. No matter what i do every time i fill out the page (en ...
Phone has been locked by Telstra we are moving to Belong which is a subsidiary of Telstra.But new SIM will not work as the phone is lockedCan anyone ass
Is it only me, or do ALL Telstra related internet pages go slower than a turtle in reverse?Tried opening mail on their home page, sat looking at a moving circle for three and a half minutes, try to pay on the MyTelstra app, sat looking at the moving ...
Every time I try to find a way to delete call history, missed calls etc from this phone it makes another call to the person. I can't find the answer in the User manual so would appreciate help.
Hi, I am trying to activate a prepaid phone and have received a text message to say that it was unsuccessful and to contact the 24/7 chat. I have tried to go through the chat but it comes up grey and does not connect. Of course, I cannot ring anyo ...
My elderly uncle has moved into a new Retirement Village,his mobile phone reception is terrible one bar at best. Is it possible when I call his mobile to have his home phone also simultaneously ring so he can answer that rather than his mobile and ge ...
Hi all, my phone can't receive calls or texts, its prepaid, can't add any credit, says emergency calls only. When i call my number it tells me my phone is disconnected. Nobody responding on chat after 3 hours, automated message on phone just tells me ...
Every time I try to find a way to delete call history, missed calls etc from this phone it makes another call to the person. I can't find the answer in the User manual so would appreciate help.
I have been given my mothers phone to look at, she said it done a update and never come out of download mode and now is stuck on a screen that says powered by go edition.I have connected it to my computer but noting happens I can not access anything. ...
I bought the Telstra Evoke Pro and a 128GB Micro SD card, due it it advertising that it supports up to 128GB expanded storage. The phone reads the card as corrupt when formatted in exFAT or NTFS, and following the prompt to format it using the phone ...
Can someone tell me if this phone is locked to Telstra network? This link says the $229 price is "outright". https://www.telstra.com.au/mobile-phones/prepaid-mobiles/telstra-evoke-pro2
I can not enter the Cash Cow competition, as message says I can't. Have been entering for a long time. I rang125111 & message said to contact on line. Trying to ring 19777077. my mobile. REMOVED. thank you.
Hi, I’ve purchased a Telstra locked pre paid phone for my mother in law but she is on a Telstra post paid plan. Will I be able to simply swap over the sims and the phone will work?
I would just like to say how much I am loving my phone. I don't have a home phone or a computer but I am able to do so much that I want with this phone. Excellent product.
Am sending this again Hello All. Am From Uruguay, small country in Southamerica, Recently I bought on eBay a cell phone, turns out it's an Oppo AX5, by Telstra. Is not what I supposed to bought, it should been a Oppo R17, but got this one instead but ...
Hi any recommendations for a mobile phone value for money. Think of your dad or yourself who is happy to just text, a little social media & an alarm lol. The Alcatel One Touch has finally died!! Thanks in advance
Just purchased a pre paid Telstra Evoke Plus from the local post office. Added an existing monthly Telstra contract sim. No issues with calls or the phone itself just have one very annoying issue. When you press the power button instead of locking th ...
Hi...how do I order a paper bill please? I am often unwell and my hubby needs a physical bill to pay my account on my behalf. I ordered it months ago with my new phone but am only receiving email bills so far.Thank you, Angie Cooper
When I call other Telstra phones 'Perth Bike Tours' appears on their phone. Caller ID name somewhere in a database is matching my phone number to "Perth Bike Tours'. I am not talking about people who know me and have my number stored in their phones, ...
When I connect to WiFi my Evoke 2 keeps alerting me to system update available.When I try to go to the update it flashes a panel on the screen then disappears, returning to the alert panel. How do I get the update please? Or stop it alerting me? ...
With covid shutting trade down and our spat with china will it be hard to get new phones soon, i only ask because there seems to be less of a choice of brands at not just here but with other places as well.
Does anyone have any idea on how to get my pre paid telstra phone unblocked. Have tried the telstra app many times but just get stuffed around in circles.
Hi, I am trying to activate a prepaid phone and have received a text message to say that it was unsuccessful and to contact the 24/7 chat. I have tried to go through the chat but it comes up grey and does not connect. Of course, I cannot ring anyo ...
I currently use a Telstra Alcatel phone with an ALDI sim, no problem. I have just purchased a new phone, again a Telstra Alcatel prepaid phone, but the Aldi sim gets inserted and asks for an unlock code. I thought that seeing as it worked before with ...
Recently bought a T86 Tough Max3.Its working fine EXCEPT for the email. It does send and receive emails ok but if i want to see any emails,I have to open the app(s).Although my "base account' with Telstra is still POP3,the app is running on IMAP afte ...
G'day fellow Telstra users. I have recently taken on a 40gig mobile plan. Last week I camped at Cape range and was disappointed to find no signal. Upon arriving home to Exmouth I did a speed test and found I was getting 0.2Mbps. After multiple attemp ...
This has got to be the worst internet ever!I cannot wait to get onto another provider.I have been with Telstra for 30 years you have just lost my business.
Hi, my father has had his mobile phone stolen. He has been trying to contact Telstra to cancel it, however the the auto voice sends says that it 'will help him in another way' and then sends a message (to the stolen phone) on how to receive such hel ...
HEY TELSTRA, THIS IS FAYE FROM YARRABAH, ME AND MY MOB ARE REALLY MAD U ARE STEELING ARE FOTOS ON DIVAS!!PLZ STOP.DONT SHUT DIVAS OFF. EVERY ONE IN MY MOB USES DIVAS TO CHAT. WE HAVE ARE OWN ROOMS FOR YEARS.WE REALLY NEED IT!!!
The explanation given is 'The recipient server did not accept our requests to connect'. This is happening sporadically on different bigpond email accounts. Some failures seem to notify me straight away, others a few days later.
Hi, my 86 year old godmother has a Telstra Easycall phone, changing it is not an option. Recently I realised I could not hear her when either I called her or she called me. I rang Telstra who said it was a SIM card issue so I have been into Telstra ...
We are trying to unlock my sons Oppo AX5 post paid phone. He purchased the phone outright from a telstra shop and it was on a monthly plan. We have now switched to another plan provider and his phone number has been switched over but his phone says ...
I have a telstra pre paid mobile which has the mobile phone data switch off from the network side.This is due to the fact that one simple download would clean out my credits.My issue is I have received a MMS, is there a way I can view it from a telst ...
