Hello...I tried calling 13 20 00 but the offices are closed, on behalf of a lady friend who's really struggling to get her phone activated.I've even sent a Facebook instant message too. No reply received as of yet. The new telstra phone was purchased ...
I had the opportunity a couple of days to transfer a Telstra eSIM from one device (Pixel4) to a new device (Pixel 5). The ability to do this via a function my the My Telstra app caught my eye a little while ago, so I thought I would give it a try. Fo ...
Hi all,I have recently purchased a Telstra 5033t and cannot send text messages. I have a pre-existing Telstra sim and I am in a high coverage area so I am unsure of what the issue could be. Can anyone offer me any suggestions on how to fix this?
Visited webpage I was directed to by telstra to get unlock code for phone, and submitted all required details.That was a fair number of days ago - I got no response. Visited telstra shop. They gave me a phone number - rang it and got 'this number no ...
I have a new Telstra Essentials Smartphone 3, prepaid. When I make a call, I can hear the person on the other end but they cannot hear me. This is not a useful feature for a phone. How can I fix it. Also, is Telstra aware that your Live Chat 24 ...
G'day fellow Telstra users. I have recently taken on a 40gig mobile plan. Last week I camped at Cape range and was disappointed to find no signal. Upon arriving home to Exmouth I did a speed test and found I was getting 0.2Mbps. After multiple attemp ...
Good morning I am currently overseas in the UK. Due to the virus I will be staying in the UK a while longer and need to setup call forwarding on unavailable and call forwarding on busy from my Telstra mobile phone to a Melbourne based landline number ...
My message bank has just converted to talk to text. How can I disable and go back to Messagebank? Have tried online help but it says I need to talk to a technician. Have tried and am Unable to contact Telstra by phone As it tells me I need to sort th ...
I'm receiving calls from people to say they missed a call from my number. I did not make these calls. I've tried contacting Telstra, however, limited response. Someone is using my number as the called ID. How can I resolve this identity scam?
Am totally over being ignored by Telstra arrogance who charge for a service they don't provide and still keep charging for and when raised after contacting the TIO the monumental obfuscation displayed by Telstra is beyond belief. Online chat doesn't ...
Am totally over being ignored by Telstra arrogance who charge for a service they don't provide and still keep charging for and when raised after contacting the TIO the monumental obfuscation displayed by Telstra is beyond belief. Online chat doesn't ...
I formatted my micro sd card 32GB as internal storage and expected to find my internal storage increased by 32GB to 40GB (approx). After formatting - the internal storage remained at the supplied 8GB. I then selected the "Forget" option when I select ...
Hello,My Samsung Tab died, I have put SIM into an old phone Telstra 4GX HD. I can make calls, send and receive texts but cannot receive calls.Could it be something to do with call barring? When I go there, it asks for a 4 digit password, which I do n ...
I have received the unlocking codes for my Mum's phone which was a Telstra prepaid phone.Before putting the phone on a new carrier, I was advised in the SMS to put in a Telstra SIM card to unlock the phone, however, I do not have the original SIM car ...
This has got to be the worst internet ever!I cannot wait to get onto another provider.I have been with Telstra for 30 years you have just lost my business.
Hi I activated my new sim two days ago, it says it’s activated, but can only message in, nothing else works.it won’t let me top up credit. it said 4 hours to active??
Hi, my father has had his mobile phone stolen. He has been trying to contact Telstra to cancel it, however the the auto voice sends says that it 'will help him in another way' and then sends a message (to the stolen phone) on how to receive such hel ...
Hi I have a Telstra easy touch discovery 3 mobile phone Unfortunately I have left my finger to long on the off switch and the phone has gone dead. The only code I could find was for my previous easy touch phone. I know only have 1 go left. I rang Tel ...
So I've recently upgraded my phone to the tough Max 3 and trying to send an SMS/MMS is just not happening, constantly says sending/not sent touch to try again etc and after maybe 15 attempts it finally might send or I just don't bother and ring the p ...
All I need is to talk to a human consultant. I've tried saying everything and just get a text message link everytime.Its not good enough telstra.We all have personal issues and your duty of care as a caring company is to allow us to be able to talk t ...
I bought the Telstra Evoke Pro and a 128GB Micro SD card, due it it advertising that it supports up to 128GB expanded storage. The phone reads the card as corrupt when formatted in exFAT or NTFS, and following the prompt to format it using the phone ...
Can someone tell me if this phone is locked to Telstra network? This link says the $229 price is "outright". https://www.telstra.com.au/mobile-phones/prepaid-mobiles/telstra-evoke-pro2
I can not enter the Cash Cow competition, as message says I can't. Have been entering for a long time. I rang125111 & message said to contact on line. Trying to ring 19777077. my mobile. REMOVED. thank you.
Hi, I’ve purchased a Telstra locked pre paid phone for my mother in law but she is on a Telstra post paid plan. Will I be able to simply swap over the sims and the phone will work?
I would just like to say how much I am loving my phone. I don't have a home phone or a computer but I am able to do so much that I want with this phone. Excellent product.
Am sending this again Hello All. Am From Uruguay, small country in Southamerica, Recently I bought on eBay a cell phone, turns out it's an Oppo AX5, by Telstra. Is not what I supposed to bought, it should been a Oppo R17, but got this one instead but ...
Hi any recommendations for a mobile phone value for money. Think of your dad or yourself who is happy to just text, a little social media & an alarm lol. The Alcatel One Touch has finally died!! Thanks in advance
Just purchased a pre paid Telstra Evoke Plus from the local post office. Added an existing monthly Telstra contract sim. No issues with calls or the phone itself just have one very annoying issue. When you press the power button instead of locking th ...
Hi...how do I order a paper bill please? I am often unwell and my hubby needs a physical bill to pay my account on my behalf. I ordered it months ago with my new phone but am only receiving email bills so far.Thank you, Angie Cooper
Hi - I have a Telstra PrePaid Oppo AX5 Phone. BTW its a Great Phone I am wanting to use it overseas with a UK Sim for local calls and data and still have my Telstra Sim for Calls & Txt from/to Aust. Specs say the phone is Dual Sim. Telstra 24/7 Cha ...
Don't want the phone any longer, also not keen to pay for it for another 12 months. Is there an early termination fee? Could I simply give the phone away and not start another contract if i completed the remaining 12 months? Or do I have to upgrade o ...
G'day fellow Telstra users. I have recently taken on a 40gig mobile plan. Last week I camped at Cape range and was disappointed to find no signal. Upon arriving home to Exmouth I did a speed test and found I was getting 0.2Mbps. After multiple attemp ...
This has got to be the worst internet ever!I cannot wait to get onto another provider.I have been with Telstra for 30 years you have just lost my business.
Hi, my father has had his mobile phone stolen. He has been trying to contact Telstra to cancel it, however the the auto voice sends says that it 'will help him in another way' and then sends a message (to the stolen phone) on how to receive such hel ...
HEY TELSTRA, THIS IS FAYE FROM YARRABAH, ME AND MY MOB ARE REALLY MAD U ARE STEELING ARE FOTOS ON DIVAS!!PLZ STOP.DONT SHUT DIVAS OFF. EVERY ONE IN MY MOB USES DIVAS TO CHAT. WE HAVE ARE OWN ROOMS FOR YEARS.WE REALLY NEED IT!!!
The explanation given is 'The recipient server did not accept our requests to connect'. This is happening sporadically on different bigpond email accounts. Some failures seem to notify me straight away, others a few days later.
Hi, my 86 year old godmother has a Telstra Easycall phone, changing it is not an option. Recently I realised I could not hear her when either I called her or she called me. I rang Telstra who said it was a SIM card issue so I have been into Telstra ...
We are trying to unlock my sons Oppo AX5 post paid phone. He purchased the phone outright from a telstra shop and it was on a monthly plan. We have now switched to another plan provider and his phone number has been switched over but his phone says ...
I have a telstra pre paid mobile which has the mobile phone data switch off from the network side.This is due to the fact that one simple download would clean out my credits.My issue is I have received a MMS, is there a way I can view it from a telst ...
Hi there! So I currently have a Samsung Galaxy S7 which was bought online, I couldn't get VOLTE to work on it and discovered that it is actually a UAE phone with non-Australian firmware. So to avoid this issue when I purchase a new phone I decided I ...
Hi, I have a Samsung on lease plan. How can I find out the cost of that phone at the end of the lease? It is a Samsung S10 5g. The plan ends in March 2021.
How in gods name are you meant to get hold of anyone. I need to find out about my sons contract with mobile swap assure etc but cant talk to anyone? Chats are not available, and where I keep getting send us a message nothing happens.
Hello Team, Of late noticed my whatsapp calls not working via Telstra WiFi, thought of some restrictions placed. However, today got to know from neighbor it is working as usual for them (but they are not with Telstra).So I am thinking this might be w ...
Hi my mobile hotspot suddenly got slowed. I use my mobile phone hotspot for gaming (dota 2) and I haven't got any issues before but since last month it starting to get slow. Is there any reason for it?
Suddenly the button at the top of the phone and the round & square button at the bottom on my Telstra Tough Max 2 have stopped working, and also unable to update or download any apps through google store. Can anyone help with this or will I have to d ...
I have a Nokia 2.2 phone forgot my pattern screen lock, try a few times locks for 30sec and try again but no forgot password comes up, how do I get into my phone to rest pattern 蠟 please help
I purchased a pre paid phone about 3 weeks ago, I haven't received a confirmation email or the product. Is this normal with Telstra where you purchase a product and they don't deliver it and is Telstra now getting into the scamming business..cheers
Wednesday 3rd June 2020Today I purchased a Huawei P30 Pro on a Telstra mobile plan. I was advised if we brought my prepaid number over I would be able to have a $300 credit spend to buy accessories to this value. Once all paperwork was signed a 15w w ...
