MezBro
Level 1: Cadet

Home dashboard keeps shutting down

My Telstra home dashboard app keep  shutting down, I've foce stopped the app, cleared the cache and cleared the data. Still getting an error message and it shuts down, does anyone else have this issue? 

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1 REPLY 1
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Home dashboard keeps shutting down

I have this problem but only with the Arcadyan version of the Telstra Gen 2 Smart modem and the app that has been side loaded onto a Samsung A6 Tablet. The error message is "Home Dashboard has stopped". The app only crashes on the apps home page. I cam use the apps WiFi tools without app crashing. App works OK on all other devices and work Ok on Samsung A6 when not connected to Arcadian modem.

 

One thing you could try is uninstalling and then reinstalling app.

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