Customer007
Level 1: Cadet

New phone

My old phone has a standard sim. I have just purchased a new phone, which has a nano sim. I want to keep my old number and contacts. How do I get a new nano sim with my number and contact?  

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1 REPLY 1
Ozmoz
Level 22: Superhuman
Level 22: Superhuman

Re: New phone


@Customer007 wrote:

My old phone has a standard sim. I have just purchased a new phone, which has a nano sim. I want to keep my old number and contacts. How do I get a new nano sim with my number and contact?  


Hi @Customer007 

 

To save time it is best to call into a Telstra shop and pick up a Blank SIM (You can't use one of those $2 SIMS from the supermarket).

 

Pre CONVID-19 you could either order one online via a web page or call 13 22 00. But there are known long delays with Telstra orders.

 

BTW: What is your old phone model?

 

Footnote: I dont work for Telstra, I just try to help out fellow Telstra customers.

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