Kiwiperthchef
Level 1: Cadet

Jbl headphones

Hi,
Got the first email about registration for headphones saying id then get another email with code for portal but never received it, not sure what now as time running out

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5 REPLIES 5
RyanH
Support Team
Support Team

Re: Jbl headphones

Hey Kiwiperthchef,

Sorry for the late reply. Have you received this follow up email with the code to the portal since your post here?

Thank you.
- Ryan

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Kiwiperthchef
Level 1: Cadet

Re: Jbl headphones

Hi, no i haven't i have spoken to someone on the ph and they told me to go into a store
JessicaCL
Support Team
Support Team

Re: Jbl headphones

Hello, did you redeem this offer via the manufacturers website after purchasing your device? 

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Kiwiperthchef
Level 1: Cadet

Re: Jbl headphones

Hi, yes i did i follwed all the steps i was supposed to
JessicaCL
Support Team
Support Team

Re: Jbl headphones

Thanks for that info. Try contacting them directly via the details below to query this further:

 

Email: promos.au@samsung.com

Phone: 1300 362 603 (Option 8)

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