CrowdSupport®
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Level 1: Cadet

LG TV - cannot log in

Hi, Since the 28th March 2020 we have been unable to log into telstra box office it keeps saying invalid user name and password - yet I can use the same username and password to log in on our computers, ipad and now my mobile phone - but we can't watch anything because the streaming for HD has been disabled due to the virus - anyone else have this LOG IN ISSUE ON THEIR TV??? thanks in advance ....

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4 REPLIES 4
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Level 1: Cadet

Re: LG TV - cannot log in

Same!!! It’s not working. Has there been changes and now we need to Telstra box? 

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Level 1: Cadet

Re: LG TV - cannot log in

Same, login in on the phone all good and on my Telstra box in my bedroom, but for some reason the app on the LG TV has kicked me out and now won’t let me login again.

looked for an update but appears the app is up to date

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Level 2: Rookie

Re: LG TV - cannot log in

Same for me. Cant log into telstra box office on LG TV. No problem on PC. Message on TV says incorrect says invalid user name and password.

 

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Level 1: Cadet

Re: LG TV - cannot log in

Exact same problem here!

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