Level 1: Cadet

Parental Controls

I am trying to set up parental controls and keep getting an error message


We couldn't process your request because of a network error. Try again, or if you need help, contact us.


I also would like to know if it is possible to only stop access to wifi so some of the devices in my home during a certain time period and not all?


Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 25: The Singularity
Level 25: The Singularity

Re: Parental Controls

It is possible to restrict access to only certain devices using the Parental controls in the modem. See section 6 in document linked in these posts.


Telstra Smart Modem Gen 2 Technicolor DJA0231


Telstra Smart Modem Gen 2 LH1000

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit