Telstra Broadband Protect incorrectly blocking our links
Hi Telstra team, Our ESP's tracking links are being incorrectly blocked for malicious content. The domain being blocked is http://email.mail2.smartrmail.co/ Can you please review this asap. We have already clicked the Report this website as safe link, however it hasn't updated. We're a small Australian ESP you can find more info on us here: https://www.smartrmail.com/ Cheers, Josh
- 0 Likes
- 221 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: Telstra Broadband Protect incorrectly blocking our links
Crowdsupport is not an official Telstra Technical Support channel. Nobody can follow it up for you.
The only method of requesting a review of the blocking is by the Report website as safe link or by lodging a complaint via https://telstra.com/complaints
The link you provided just downloads a file rather than opening up a website, so that might give a clue as to why it has been blocked. It is also listed by G-Data (see VirusTotal) for Phishing, so you would need to get delisted from there.
- 0 Likes
- 0 Replies