Telstra Broome Store

It my internet connection or network is faulty, would I get a phone call from an Indian accented woman ask me to turn on my computer and follow her instructions? 

Hi there, I'm facing a big problem with telstra network i'm not  getting any good reception inside my home.so i have to go outside the home to make a call.I have been advised to get a telstra smart antenna but thats too expensive for me.So, Is there ...