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EP1
Level 1: Cadet
December 2015
Answered
Hi
Please help me, I have a new smartphone Galaxy core primeLTE but my sim card from my old prepaid telstra sim card does not fit it is too big what I have to do?
Please advise
ELLE
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Level 24: Supreme Being
December 2015
Accepted Solution
Hey there @EP1,
If you visit your local Telstra store, they can arrange a SIM Replacement for you to replace your current SIM with a SIM of the correct size for your new phone.
It should only take them about 5 min and has no cost to it.
If you visit your local Telstra store, they can arrange a SIM Replacement for you to replace your current SIM with a SIM of the correct size for your new phone.
It should only take them about 5 min and has no cost to it.
Helpful Links
Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount
Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
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Level 24: Supreme Being
December 2015
Accepted Solution
Hey there @EP1,
If you visit your local Telstra store, they can arrange a SIM Replacement for you to replace your current SIM with a SIM of the correct size for your new phone.
It should only take them about 5 min and has no cost to it.
If you visit your local Telstra store, they can arrange a SIM Replacement for you to replace your current SIM with a SIM of the correct size for your new phone.
It should only take them about 5 min and has no cost to it.
Helpful Links
Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount
Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
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EP1
Level 1: Cadet