EP1
Level 1: Cadet

micro sim card for my new smartphone

Answered

 

 

Hi

  Please help me, I have a new smartphone Galaxy core primeLTE but my sim card from my old prepaid telstra sim card does not fit it is too big what I have to do?

 

Please advise

ELLE 

1 ACCEPTED SOLUTION

Accepted Solutions
DrQ
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: micro sim card for my new smartphone

Hey there @EP1,

If you visit your local Telstra store, they can arrange a SIM Replacement for you to replace your current SIM with a SIM of the correct size for your new phone.

It should only take them about 5 min and has no cost to it.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

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2 REPLIES 2
DrQ
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: micro sim card for my new smartphone

Hey there @EP1,

If you visit your local Telstra store, they can arrange a SIM Replacement for you to replace your current SIM with a SIM of the correct size for your new phone.

It should only take them about 5 min and has no cost to it.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

EP1
Level 1: Cadet

Re: micro sim card for my new smartphone

THANK YOU SO MUCH

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