dasherdawn
Level 1: Cadet

iPhone X backorder wait time.

Hi

I would like to reserve the new iPhone X with the large 6.5" screen and gold cover as advertised. Can you please advise when this phone is likely to be in store.

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6 REPLIES 6
JesseS
Support Team
Support Team

Re: iPhone X backorder wait time.

Hey @dasherdawn

 

Thanks for your post and great to hear that you're looking to upgrade to a new iPhone Xs Max. At this stage, you can pre-order online via https://www.telstra.com.au/mobile-phones/mobiles-on-a-plan/iphone to lock in a device as soon as they are available (depending on stock availability).

 

If you wish to purchase in-store, they will be available from the 21st but you would need to go into the store to pick one up on the day. We do not offer in-store pre-ordering. 

 

Let me know if you have any questions.

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Kholtien
Level 2: Rookie

Re: iPhone X backorder wait time.

Hi there,

 

just wondering if you're open early tomorrow??

Kholtien
Level 2: Rookie

Re: iPhone X backorder wait time.

Hi There,

Just wondering if you're opening tomorrow early at all? I know in the past you have for iPhone launch
sophie-a
Telstra (Retired)
Telstra (Retired)

Re: iPhone X backorder wait time.

Hi @Kholtien

 

I'm sorry we didn't get back to you sooner. How'd you go on launch day? Were you able to get a phone?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Kholtien
Level 2: Rookie

Re: iPhone X backorder wait time.

Yeah, all good
sophie-a
Telstra (Retired)
Telstra (Retired)

Re: iPhone X backorder wait time.

That's great to hear @Kholtien

 

Please don't hesitate to reach out if we can help with any further inquiries. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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