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Level 1: Cadet

Cables required to connect modem

Do you have all the cables required to connect my modem 

it is for nbn 

red end yellow end wan

Yellow both ends lan

Phone cable

 

telstra move are telling me to get it from a Telstra store

 

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2 REPLIES 2
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Support Team
Support Team

Re: Cables required to connect modem

Hi @SarahKate1,

 

A Smart Modem should come with all the cables required to connect for any type of fixed-line internet service. For nbn, the connection box will contain those cables that are needed to connect from the wall socket to the modem. 

 

Is there something that is missing? 

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Level 23: Superhero

Re: Cables required to connect modem

There has been at least one other similar report of missing cable/cables.

They are quite standard network/ethernet type cables. They are inexpensive.

If you have difficulty getting them from a Telstra store, who I doubt has them, you can easily get them from Jaycar stores,  tjat  are all over Australia https://www.jaycar.com.au/store-finder

 

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I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
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