Jessica18
Level 1: Cadet

Change home phone number

Hello my name is Jessica Fullerton. Me and my family would like to change our home phone number because we are getting a lot of phone calls from people we dont know and scammers. 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
DrQ
Level 24: Supreme Being
Level 24: Supreme Being

Re: Change home phone number

Hi @Jessica18

Welcome to crowdsupport,

Stores seldom check these pages unfortunately so it might be a while before you get a response from the store itself.

That being the case, you can actually have a number change arrange by Telstra either by phone and by LiveChat. The store may be able to do it in-store for you but it may be in the 'too hard basket'...

Phone you want to call 1800 443 576 and speak to the accounts team (or 1800 TFIBRE or 1800 834 273 for NBN connections)

LiveChat here - https://livechat.telstra.com/

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit