Willow7771
Level 1: Cadet

have you got the latest apple watch

Telstra at it again, lying to customers saying you have the apple watch in stock waited 9 days still no watch, then oh sorry there was a mistake with your order , go to a telstra shop, what lying asses , i have a health condition which is why i wanted the emergency part of the watch, and you lied, and lied, and lied, so im going to change providers and buy the watch from apple, you are scumbags.

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1 REPLY 1
MattyC
Support Team
Support Team

Re: have you got the latest apple watch

Really sorry to hear, Willow. Since you're contemplating disconnecting, please call us on 13 22 00, and say, 'Disconnect' at the voice prompt. 
You'll go through to our specialised disconnections team, who will do anything they can to resolve the issue and keep you as a customer. 
If not, they'll smooth the transition to a new provider. 
(They're open from 8am - 9.30pm AEST Monday-Saturday and 8am - 8:00pm AEST Sunday)
Please let us know how you get on. 
- Matthew.

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