Casper2013
Level 1: Cadet

Bad service by store staff

Whats the point of going to a store to have the staff not serving with 4 of them standing behind the counter chatting and when they finally go to do the job its the worst possible sevice.

 

Wait times are a joke at points. Fix your custmer service, espcially at the noth Ipswich Riverling store in QLD

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1 REPLY 1
Kalak
Level 23: Superhero

Re: Bad service by store staff

To make sure this is read by somebody appropriate at Telstra I would suggest submitting it as an official complaint via https://say.telstra.com.au/customer/general/forms/Email-Complaint
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Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

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