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New Telstra Smart Modem



My wife & I are both loyal Telstra plan users of long-standing. We live in Fernvale where at times finding a place around my home to make a call is needed.

I ask today regarding our eligibility for a New Telstra Smart Modem is warranted.

Our account details are:

I ask for your consideration with a response, please.


details removed to protect your privacy 


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Re: New Telstra Smart Modem

Hi @LtKen


Thank you for your post. 

CrowdSupport is not monitored by specific Telstra Stores, if you're looking for assistance from your local store you will need to contact them directly. 

You can locate the contact details for your local store here:


Alternatively, you can send us a message via the My Telstra App, using the blue chat icon in the bottom right corner of the Get Help tab. 

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