new phone feeling question

[BennyBlood]

I am due to change on the 22nd December, being so close to Xmas i was wondering if i could do this earlier, i emailed telstra yesterday and was told i would have a response within 24 hours and i am still waiting.

[ProfessorPhone]

Hello

Just to inform you that the stores generally do not monitor these messages.

You will be best to ring them on their possible direct number or generic number 131 800

Thank you