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ROBMAC
Level 2: Rookie

I have had my emails using POP for years and I have been able to allocate different colors in my Outlook Calendar for various jobs. I can only use 1 colour in the whole calendar at present and that is because Telstra moved me to IMAP. Can I go back t ...

poodles1
Level 1: Cadet

Cant select the email account to re-activate (as it no longer exists - was closed accidentally today!). Cant contact call centre to reactivate due to Covid-19. Anyone had this problem before?

Perrychef
Level 3: Gumshoe

G'day,I have sent several messages and sent them as a B C C Message. I forgot to sent them to a particular person.  Have look in my Window Mail Sent Box and cannot find them.  I have looked in my Bigpond Web Mail and still cannot find them.  Please c ...

lbrb
Level 1: Cadet

Since 29 May 2020 I'm now receiving multiples of email that I have already received. Previously might occasionally receive a duplicate email and that didn't worry me. But now where it says "checking for messages on mail.bigpond.com" it says downloadi ...

Kram11
Level 3: Gumshoe

Hi,An old email from 2016 has reappeared in my webmail inbox. Size is given as 56Kb. When I try to delete it, a message says "Your request could not be completed. Please try again."This email is blocking Thunderbird from downloading any emails queued ...

Lizard19
Level 1: Cadet

Where I go to manage my emails there is a message "We've disabled your mailbox editing tool because of a technical error. Please try again later." This message has being up there for months and I need to add a mailbox. Help Please.

Fedupwithtelsta
Level 1: Cadet

I need help resolving the problem.  I contacted the Telstra help number and got someone wwho barely spoke interest.  VERY FRUSTRATED The message I get when trying to get my BIGPOND email (on thunderbird) is: The RETR command did not succeed. Error re ...

Ledzep99999
Level 2: Rookie

About mid morning my email account was suspended with any reason or contacted I’ve been a Telstra for over 40 years this rude

Joggi
Level 1: Cadet

Hello,I have only noticed in the last 2 weeks that if I send emails from my Outlook account (used on Google Chrome) to any Bigpond email address, the email bounces back to me as suspected spam.  However, this only occurs if there is a pdf attachment ...

itsmetoo
Level 1: Cadet

Being an old guy with limited pc skills I did not know about this feature. I wast able to recover most of the pst files but the procedure lost the last 6 months of emails I saved in my personal pst files.I found many files on my online email trash bu ...

fearnaught
Level 2: Rookie

Several problems with my bigpond.net.au email so I deleted it and went to add a new account. when trying to sign in I get 'unable to verify account name or password '. I can log in to Telstra and webmail successfully. I do not use keychain as some su ...

Jilleebean
Level 2: Rookie

Hi all, I recently purchased a Swann security system that runs on wifi and you use the Safe by Swann app with it. When I try to register on the app it sends an email to verify and I am not receiving that email so cannot proceed with the setup I have ...

PNH1
Level 2: Rookie

I cannot receive (and send) emails for  I need to know the settings and how I can update/change my password which I have forgotten.\   <edited for privacy>

oldboy2
Level 1: Cadet

When I copy new photo into my email attachment box it ends up upside down and when received at the other email address ,when opened it is upside down. any advice on how to fix the problem

Floss76
Level 2: Rookie

I have found emails in my junk mailbox (33) when I have logged onto webmail via the internet. None of them are showing in my Outlook Junk Mail or Inbox when I open it on my computer, and are only transferring to my Outlook inbox when I do it via webm ...

Kaff
Level 1: Cadet

I’ve recently changed my Telstra password. When I change it in settings on my iPhone it verifies and then defaults back to my old password and I can’t get mail

Hunt44
Level 2: Rookie

Since buying a new PC with Windows 10 some of my emails are automatically being sorted into the deleted items folder before I've seen them.  Ive tried Windows Mail and Outlook and its happening with both.  How do I override this?

MMCL
Level 1: Cadet

Receive the following message when trying to send a test message - Send test email message: Cannot send the message. Verify the email address in your account properties. The server responded: 550 <> Sender rejected. OB500 I have had issues in sending ...

uwd_scott
Level 1: Cadet

Hi guys, my email server and any of the clients on it (various domains) cannot deliver email to anything @bigpond.com. They are being rejected. Assuming the entire IP address of our web server has been blocked. Can this be unblocked please?

TheWombat
Level 1: Cadet

I have just set up a new PC and set up my Bigpond email via Outlook and now I have lost several important folders and about a gap of about 3 years of emails any ideas?

ROBMAC
Level 2: Rookie

I have had my emails using POP for years and I have been able to allocate different colors in my Outlook Calendar for various jobs. I can only use 1 colour in the whole calendar at present and that is because Telstra moved me to IMAP. Can I go back t ...

Perrychef
Level 3: Gumshoe

G'day,I have sent several messages and sent them as a B C C Message. I forgot to sent them to a particular person.  Have look in my Window Mail Sent Box and cannot find them.  I have looked in my Bigpond Web Mail and still cannot find them.  Please c ...

Joggi
Level 1: Cadet

Hello,I have only noticed in the last 2 weeks that if I send emails from my Outlook account (used on Google Chrome) to any Bigpond email address, the email bounces back to me as suspected spam.  However, this only occurs if there is a pdf attachment ...

Koorda6475
Level 1: Cadet

My IMAP passwords are unusable. I can’t access my email which is very important. Also nbn on Telstra is not working. A waste of $100/month. 

bo19
Level 1: Cadet

Your account has been compromised This the message I get when I try to acess my big pond  email. Impossible to contact telstra. Its happened twice before . Yes I have done every thing suggested in the past. Does any one still work at Telsra its like ...

shellevs
Level 1: Cadet

I am trying to reset the password of one of my 4 webmail accounts (not the primary account that our account or Telstra id is tied to. In typical Telstra fashion this poorly designed help and support loops around to nowhere. when I select forget passw ...

Ken27
Level 1: Cadet

I have been a BigPond customer since 2000, yes I know I’m a glutton for punishment.  Back then it was a dial-up account and we had the 3 bigpond email addresses permitted under the subscription.  The primary and 2 additional addresses.  Over the year ...

Eman
Level 1: Cadet

For the past 5 years I have been forwarding my Telstra emails to my Outlook.com address. I then have been composing, replying and forwarding emails from my outlook account using my @bigpond.com email address. This has worked successfully all this tim ...

Robbo070264
Level 1: Cadet

Email not updating message bottom of screen check settings server not responding check account info checked settings all appears ok

GaveRul
Level 1: Cadet

How do I login to my existing Bigpond email from my phone

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