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Steph7
Level 1: Cadet

Hi. My BigPond email on my PC was really slow yesterday but today all I’m getting when I sign in is “this request took longer and timed out”. It’s working on my phone but not on computer. My internet is fast on my computer, but not my emails. 
Not sur ...

Sneakywisp
Level 2: Rookie

Hi Can anyone provide an answer of above? I would like to know whether I need to actively tell Telstra to switch to NBN before it stops my cable internet service or it will let me know when they are coming? Just want to make sure that I dont wake up ...

Ridiculous4
Level 1: Cadet

why are you not looking into Bigpond email system not working, this has not been working for days, but instead you have stupid chat programes where you pick an avatar, I can see the work ethic of telstra when I have a neighbour that works for telstra ...

Badaxe
Level 2: Rookie

The latest version of Telstra Webmail has always been very slow, however over the last week it has been almost unusable. I keep getting Request Timeout errors when trying to load any folders. I get the same on two different PC's. I've tried all the n ...

Shirley29
Level 1: Cadet

Telstra Webmail no longer appears to load just over the last few days. I keep on getting a time out error. Please can you advise what needs to be done to rectify this. It is extremely frustrating and clearly not a unique problem. I see there are lots ...

Jttbes
Level 1: Cadet

As then title suggests, wondering what will happen to my Bigpond email if I close my NBN account with Telstra and but still keep my mobiles with Telstra.  Cheers, 

Md175
Level 1: Cadet

Bigpond email not working AGAIN

FJB1
Level 1: Cadet

When trying to send emails I get the following error message. I checked "westnet.com.au" and it is not blacklisted with spamhaus. What to check next? The message could not be sent because the server rejected the sender's email address. The sender's e ...

Git1
Level 1: Cadet

Hi all, I have been trying to set up bigpond email on not laptop, currently running outlook 365. I have it set up on tablet and mobile phone but cant remember how to get it done on PC. Any help will be greatly appreciated.I have read forums on this s ...

pippi
Level 1: Cadet

Hi there, I am really not tech savvy, so bear with me. I can now only receive emails via Telstra web mail, whereas I used to just click the envelope icon on my browser and get them that way. Now I get an error message that says “the mail sever “mail ...

Mandy123
Level 2: Rookie

Using Outlook, incoming emails receiving, outgoing not.  Tried SMTP.bigpond.com port 465 and 587.  Any suggestions.  Tried 465:1 but my version would not accept the : character. 

JacquiL1
Level 1: Cadet

I have several groups I send emails to. Yesterday I sent a group email successfully to 25 recipients. Then I tried another group of 40 recipients and the above error message appeared.I have tried to send again many times, and have even reduced number ...

teddyboy2014
Level 5: Eagle Eye

Hi allAfter I have accessed my Bigpond emails, I do not log out, but find after a small time I see a message saying I have been "timed out"?? Cant I just leave it on for instant access?Thank-you

CanberraBridge
Level 2: Rookie

I have recently connected to Telstra NBN, and am trying to setup the "Send to email" on my printer. I have entered the outgoing SMTP settings that Telstra's help pages advise:smtp.telstra.comPort: 465  (have also tried 587) I am using my bigpond.com ...

Eman
Level 2: Rookie

I have two SENT folders on Telstra Webmail - I only used to have one. One is the normal Sent folder.  Emails sent using Webmail, Outlook or an android phone/tablet are all saved to the "Sent" folder. If I send an email from my iPhone/iPad/iPod they a ...

LeighT
Level 3: Gumshoe

Since yesterday (20 July 2020) my Bigpond email, which has worked fine for years, refuses to send email, but incoming email is OK. When trying to send, I get “error 550 suspected spam”.This happens on various devices – my PC (using WinLiveMail), also ...

Blacktucs
Level 1: Cadet

Firstly, I am not tech savvy not IT literate. I have a bigpond.net.au email address. Some of my emails appear on my tablet but not on my notebook. Some disappear and I haven't read them! Is it s 'server' issue? POP3 or IMAP? (whatever that means)

Mikenoob
Level 2: Rookie

I cancelled my Bigpond internet connection a few months ago and switched to a new ISP.  I was of the understanding that I could keep my @bigpond.com email address for 12 months while I changed to a new address. But the @bigpond address was suddenly s ...

bandit-joe
Level 2: Rookie

I am able to sign in to webmail using Firefox, but when it goes to the page showing the emails, I am just getting the 3 flashing square dots, not going any further, everything was fine a couple of days ago. I am using windows 10

itsmetoo
Level 1: Cadet

Being an old guy with limited pc skills I did not know about this feature. I wast able to recover most of the pst files but the procedure lost the last 6 months of emails I saved in my personal pst files.I found many files on my online email trash bu ...

Ridiculous4
Level 1: Cadet

why are you not looking into Bigpond email system not working, this has not been working for days, but instead you have stupid chat programes where you pick an avatar, I can see the work ethic of telstra when I have a neighbour that works for telstra ...

Git1
Level 1: Cadet

Hi all, I have been trying to set up bigpond email on not laptop, currently running outlook 365. I have it set up on tablet and mobile phone but cant remember how to get it done on PC. Any help will be greatly appreciated.I have read forums on this s ...

pippi
Level 1: Cadet

Hi there, I am really not tech savvy, so bear with me. I can now only receive emails via Telstra web mail, whereas I used to just click the envelope icon on my browser and get them that way. Now I get an error message that says “the mail sever “mail ...

ybnice
Level 4: Private Eye

Over the past week the Email Server using Chrome or Microsoft Edge on html is so slow most of the time.  There is nothing wrong with my Internet and it is working fine and fast at home on all other pages across the Net.  (Connected NBN FTTP) .
Hoping ...

Charmima
Level 1: Cadet

Hi, I have over 80k emails sitting in my telstra webmail. This has stopped my Mac mail from sending and receiving. I am attempting to delete them but as there are so many is taking forever to download and can only choose 50 at a time. It is also drop ...

WLB623
Level 1: Cadet

For almost the entire last week my Bigpond email account has been recycling old emails from over the past twelve months. My IMAP account now says it has about three times the amount of new, unread emails thatn what are really there. How can I stop th ...

WLB623
Level 1: Cadet

For almost the entire last week my Bigpond email account has been recycling old emails from over the past twelve months. My IMAP account now says it has about three times the amount of new, unread emails thatn what are really there. How can I stop th ...

CP57
Level 1: Cadet

Have cleared clache, have logged in to emails from multiple different devices (iphone, laptop, ipad etc) and same thing happens on all devices. Has been happening for last 3 days. Have looked for answers in other threads and none of the solutions hav ...

Lo4
Level 3: Gumshoe

I have the tech skills of a ... none, yes I am a luddite This is only a suggestion and comments. As I have not been able to read emails via web/telstra (?) mail for over a week, I have been looking for advise within Crowd Support. I suddenly noticed ...

Brian84
Level 1: Cadet

I have just set up a new iMac but after setting up my email account it no longer leaves a copy on the server and I need to be able to access on other devices 

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