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Nicole50
Level 1: Cadet

Hi, Ive received a message saying that my email account has been suspended because it has been compromised however I’m unable to contact Telstra to get it sorted because of the restricted service they are providing at the moment. Is there any other w ...

IRM53
Level 1: Cadet

I have had to re-install Office 365 and add my Bigpond email to Outlook on my Windows 10 desktop. Email works Ok but I have not been able to synch or add my Bigpond contacts. How do I do this easily? Any advice appreciated, thanks

ChiliT
Level 1: Cadet

I have spent 24 hours reaching deadends with the Telstra support options trying to have my account reinstated for about the 5th time. How do I get to speak with a person who can reinstate my account and, if this isn't possible, how do I take it highe ...

poodles1
Level 1: Cadet

Cant select the email account to re-activate (as it no longer exists - was closed accidentally today!). Cant contact call centre to reactivate due to Covid-19. Anyone had this problem before?

DeadRedMist
Level 1: Cadet

Hello, Hope everyone is going well in this complicated time,  I've just had a fairly confusing app chat with a rep, who I'm pretty sure hasn't fully understood my problem, so I'm hoping I can get some advice.  I recently moved to and then back from V ...

HappyHippo
Level 2: Rookie

Hi,How am I supposed to get my email activated again after it has been hacked. I can't do it online as all the info says I have to ring. Tried ringing I don't know how many times now but because of Covid 19, I keep getting hung up on by the automated ...

GHAR13
Level 1: Cadet

I am on 2 gig per phone per month $39 each first time i went over the limit Telstra charged me $10 for 1 additional gig i rang up complained they removed the $10 charge. My internet is unlimited downloads for $120 per month.I have friends that are on ...

JennyRW
Level 1: Cadet

Hi,  I have been trying to send emails to network people who use bigpond, and these have been returning.  I contacted our IT (Salvation Army), and they have said it is a broadband issue.  Could this please be rectified, as my work involves networking ...

Irenak
Level 1: Cadet

My email is compromised.  Its my work email I need it urgently.  I cant speak with anyone or contact anyone. I’ve been trying for hours!!! It’s crazy insane.  PLEASE ACTIVATE MY EMAIL ADDRESS URGENTLY. It’s very frustrating indeed. 

Jas52
Level 1: Cadet

 Hello I’m not able to add a new email address due to this issue “we’re disabled your mailbox editing tool because of a technical error. Please try again later.”

Jilleebean
Level 2: Rookie

Hi all, I recently purchased a Swann security system that runs on wifi and you use the Safe by Swann app with it. When I try to register on the app it sends an email to verify and I am not receiving that email so cannot proceed with the setup I have ...

PNH1
Level 2: Rookie

I cannot receive (and send) emails for  I need to know the settings and how I can update/change my password which I have forgotten.\   <edited for privacy>

oldboy2
Level 1: Cadet

When I copy new photo into my email attachment box it ends up upside down and when received at the other email address ,when opened it is upside down. any advice on how to fix the problem

Floss76
Level 2: Rookie

I have found emails in my junk mailbox (33) when I have logged onto webmail via the internet. None of them are showing in my Outlook Junk Mail or Inbox when I open it on my computer, and are only transferring to my Outlook inbox when I do it via webm ...

Kaff
Level 1: Cadet

I’ve recently changed my Telstra password. When I change it in settings on my iPhone it verifies and then defaults back to my old password and I can’t get mail

Hunt44
Level 2: Rookie

Since buying a new PC with Windows 10 some of my emails are automatically being sorted into the deleted items folder before I've seen them.  Ive tried Windows Mail and Outlook and its happening with both.  How do I override this?

MMCL
Level 1: Cadet

Receive the following message when trying to send a test message - Send test email message: Cannot send the message. Verify the email address in your account properties. The server responded: 550 <> Sender rejected. OB500 I have had issues in sending ...

uwd_scott
Level 1: Cadet

Hi guys, my email server and any of the clients on it (various domains) cannot deliver email to anything @bigpond.com. They are being rejected. Assuming the entire IP address of our web server has been blocked. Can this be unblocked please?

TheWombat
Level 1: Cadet

I have just set up a new PC and set up my Bigpond email via Outlook and now I have lost several important folders and about a gap of about 3 years of emails any ideas?

V50
Level 1: Cadet

I received this email from k.pairton@bigpond.com. When I click on the link for verify, the url is:  https://searchoptimizedwebsite.com/res/login.php?goto=http%3A%2F%2Femail.telstra.com%3A443%2Fwebmail    THE EMAIL TEXT IS:   Dear Customer,   Email bo ...

Nicole50
Level 1: Cadet

Hi, Ive received a message saying that my email account has been suspended because it has been compromised however I’m unable to contact Telstra to get it sorted because of the restricted service they are providing at the moment. Is there any other w ...

ChiliT
Level 1: Cadet

I have spent 24 hours reaching deadends with the Telstra support options trying to have my account reinstated for about the 5th time. How do I get to speak with a person who can reinstate my account and, if this isn't possible, how do I take it highe ...

DeadRedMist
Level 1: Cadet

Hello, Hope everyone is going well in this complicated time,  I've just had a fairly confusing app chat with a rep, who I'm pretty sure hasn't fully understood my problem, so I'm hoping I can get some advice.  I recently moved to and then back from V ...

GHAR13
Level 1: Cadet

I am on 2 gig per phone per month $39 each first time i went over the limit Telstra charged me $10 for 1 additional gig i rang up complained they removed the $10 charge. My internet is unlimited downloads for $120 per month.I have friends that are on ...

TrevB
Level 1: Cadet

  I am using Proboards.com forums and part of the process requires them to send and activation email.   Said email never reaches my account inbox, spam or junk folders.     The sender gets this error message:  SMTP; 558 5.7.1 5E86BF320CBD4DE7 Message ...

craigsp1
Level 1: Cadet

I am just wondering why all of my email threads are not synced across all of my devices. Replies from the other party are always synced , but not my replies.

Walsh
Level 1: Cadet

Where is my bigpond log in in Telstra.

Para1965
Level 1: Cadet

I'm trying to work out how to retrieve emails sent to my live.com.au email address on my Telstra Webmail?I created a second account on the webmail to get my live.com.au emails but keep getting "We were unable to connect to your account, please verify ...

Phaedra
Level 1: Cadet

I am trying to help a friend access his bigpond emails. He accidentally deleted his bigpond account on his mail program and has forgotten his password. When trying to reset his password the new one is sent to the account he can no longer access. Bit ...

patrick59
Level 1: Cadet

can someone assist me 

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