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ME1812
Level 1: Cadet

Slow; wont load; wont delete; times out takes 30 mins to view email!!!!

Jock119
Level 4: Private Eye

Impossibly slow webmail means I cannot load inbox without very long wait, or timing out, I cannot search and delete without timing out ( tried to select only a very few to delete at a time even this doesn't work). I  cannot move between inbox and fol ...

OAS
Level 1: Cadet

Hi there
Several months ago my Facebook account was subjected to attempted hacks. As a result Telstra suspended my email account until I could reset my password.  Ever since my password has been reset I have not been able to set my emails back up on m ...

sickofthiscrp
Level 3: Gumshoe

For the last 3 days my bigpond/telstra mail has been really slow to load when I log in. Today I have been trying for 40min and I just get the spinning circle on the screen. Telstra support is non existant. The message assistant system is a hoax. Noth ...

Curious7
Level 5: Eagle Eye

I am getting the error "This request took longer and timed out"  on Telstra Mail and cannot access my emails. This happens within a couple of minutes as soon as I log in. Why is this happening? What's the fix for this?

eyblues
Level 1: Cadet

I can’t upload my email on my phone

User1953
Level 1: Cadet

I received a text from telstra 11 Sept saying you were aware webmail was very slow and you are working on it.  In the last couple of days I am getting an automated robotic sounding message telling me to press 1 for assistance.  Is this a hoax/hacker ...

pegafree
Level 1: Cadet

I have a wemail primary mailbox that has a 'view mailbox' option that allows access to emails. I also have 3 other sub mailboxes. These do not have a view mailbox option. I am therefore unable to access those emails on webmail.How do I add 'view mail ...

MRRSSN
Level 2: Rookie

I am stuck in a loop, I want re reactivate my account.I can log in, I know my password and login details but when I get in I get the deactivated account page. I click on my account and contact us but that doesn't help, troubleshoot seems to be relate ...

Belandy
Level 1: Cadet

Hi experts I stopped receiving bigpond email on my iMac Mail account a few weeks ago. I can send emails fine, but not receive them?  I am receiving emails on webmail and all other devices but not my IMAC?  I also have other email accounts on the IMAC ...

Bilko100
Level 7: Deputy Inspector

It has been over 5 days now and I have not been able to download to Inbox our send Emails using Webmail. Is any one having similar problems? Telstra say it is an current problem that thyey are working on. It must be a low priority

RDW9
Level 2: Rookie

I have just one email in my inbox that will not delete and will not transfer to another folder. This email is effecting some of the many third part email software pack I have tried to get over this issue. Any thoughts?R

asdlong
Level 1: Cadet

I have been watching the forums but have not seen any answers. We rely on webmail for our business and personal emails and have tried forwarding them all to another email without success. Please advise how we can access our emails ASAP as we have not ...

RHCP
Level 1: Cadet

I can't access my emails after login. It won't load my inbox then say 'this request to longer and timed out'. It's been doing this for a few weeks and I've asked if it can be fixed and still no response. I don't want to miss any important emails and ...

V8Fiery
Level 2: Rookie

Could someone please explain the process in setting this up? The Outlook 2016 guidelines do not work, I'm still getting timed out from my webmail. Thanks.

teddyboy2014
Level 5: Eagle Eye

Hi allAfter I have accessed my Bigpond emails, I do not log out, but find after a small time I see a message saying I have been "timed out"?? Cant I just leave it on for instant access?Thank-you

Steve1708
Level 3: Gumshoe

Over the last week, I've not been able to download any emails. I'm able to send them from my phone but can not receive any? I've logged into web mail to check and it keeps 'timing out' and will not display anything. I've used the 'My Telstra' app and ...

JacquiL1
Level 2: Rookie

I have several groups I send emails to. Yesterday I sent a group email successfully to 25 recipients. Then I tried another group of 40 recipients and the above error message appeared.I have tried to send again many times, and have even reduced number ...

Mandy123
Level 2: Rookie

Using Outlook, incoming emails receiving, outgoing not.  Tried SMTP.bigpond.com port 465 and 587.  Any suggestions.  Tried 465:1 but my version would not accept the : character. 

OAS
Level 1: Cadet

Hi there
Several months ago my Facebook account was subjected to attempted hacks. As a result Telstra suspended my email account until I could reset my password.  Ever since my password has been reset I have not been able to set my emails back up on m ...

eyblues
Level 1: Cadet

I can’t upload my email on my phone

dinkop
Level 2: Rookie
Javal
Level 1: Cadet

How to delete 5000 emails from my inbox

Barnodfe
Level 1: Cadet

this has been occurring for a few weeks now

BigpondBroken
Level 1: Cadet

Hi, no matter what computer or internet connection I use, I always encourage the below error when signing in.  How do I resolve this 'time out' issue or even speak to an actual person at Telstra to have this resolved?  I always get hung up upon when ...

FAnnoyed
Level 1: Cadet

Found MORE/MORE>Print dropdown and printed out a couple of emails. Then windows was auto "upgraded" and now printing not possible. I have Win 10. Which Supplier is capable of providing a permanent solution?

SCD3
Level 2: Rookie

Impossible to speak to human contact with Telstra. The automatic Telstra 24/7 'Nora' messages is frustrating and does not appropriately provide answers to specific questions. Seems human contact with Telstra is now a difficult exercise.

Artiesemail1
Level 1: Cadet

I haven’t been able to load my bigpond email on my laptop for nearly a month. Telstra says there is “ disruption” but just how long is this going to continue? My cache is now over 3000 and I can not clear it. I can load on iPad and iPhone. Getting ex ...

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