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Bill3000
Level 1: Cadet

Email isn’t working, can’t send or receive messages

cranky3
Level 1: Cadet

my bigpond email page opens up but the pages do not (eg inbox etc.) after a while I get a message telling me it took too long and  it times out.

badboymav
Level 1: Cadet

To begin with, I am a web developer, so i know what im doing compared to a standard user. I have troubleshooted many facets of this. I am curious if my specific computer could have been blocked someone on IMAP port? I have a VPN on the PC which i tur ...

Vansa
Level 3: Gumshoe

My webmail page is not loading up any of my emails.This has been the case for three days now.Any suggestions? 

DJ308
Level 2: Rookie

I can log into my webmail account however my messages will not download, despite the site indicating the number that I have in my inbox. Occasionally the messages are listed, but fail to open. Happening for 4 days now, no problems previously.

LCB68
Level 1: Cadet

My webmail will not load at all. It just says its "loading" and then provides the following error message: The request took longer and timed out.Please let me know what I can do. I've tried accessing my webmail on different devices and the same thing ...

Mystery121
Level 1: Cadet

Hi, Telstra stopped my email on Thur 30/7/20 due to a possible compromise of account and a secondary issue was raised being that the email is on the old POP server. Since then I've made 8 phone calls, spoken to 9 people, spent 7 hours on the phone, b ...

Mokajin
Level 2: Rookie

My Telstra Webmail keeps timing out,been over 24 hours now after being promised in chat several times it will be rectified.

Skuzzcat
Level 2: Rookie

I see that I am one of many people who experience similar issues with BIGPOND mail setting on MACOS (MOJAVE) mail app. I have tried all the port combinations available and nothing works. I cannot receive BOGPOND mail on my MACBOOK PRO but I can send ...

syd2020
Level 2: Rookie

Access to Webmail is not working for the last 3-4 days. I can login to my account but I am not able to retreive the messages.

Mandy123
Level 2: Rookie

Using Outlook, incoming emails receiving, outgoing not.  Tried SMTP.bigpond.com port 465 and 587.  Any suggestions.  Tried 465:1 but my version would not accept the : character. 

JacquiL1
Level 1: Cadet

I have several groups I send emails to. Yesterday I sent a group email successfully to 25 recipients. Then I tried another group of 40 recipients and the above error message appeared.I have tried to send again many times, and have even reduced number ...

teddyboy2014
Level 5: Eagle Eye

Hi allAfter I have accessed my Bigpond emails, I do not log out, but find after a small time I see a message saying I have been "timed out"?? Cant I just leave it on for instant access?Thank-you

CanberraBridge
Level 2: Rookie

I have recently connected to Telstra NBN, and am trying to setup the "Send to email" on my printer. I have entered the outgoing SMTP settings that Telstra's help pages advise:smtp.telstra.comPort: 465  (have also tried 587) I am using my bigpond.com ...

Eman
Level 2: Rookie

I have two SENT folders on Telstra Webmail - I only used to have one. One is the normal Sent folder.  Emails sent using Webmail, Outlook or an android phone/tablet are all saved to the "Sent" folder. If I send an email from my iPhone/iPad/iPod they a ...

LeighT
Level 3: Gumshoe

Since yesterday (20 July 2020) my Bigpond email, which has worked fine for years, refuses to send email, but incoming email is OK. When trying to send, I get “error 550 suspected spam”.This happens on various devices – my PC (using WinLiveMail), also ...

Blacktucs
Level 1: Cadet

Firstly, I am not tech savvy not IT literate. I have a bigpond.net.au email address. Some of my emails appear on my tablet but not on my notebook. Some disappear and I haven't read them! Is it s 'server' issue? POP3 or IMAP? (whatever that means)

Mikenoob
Level 2: Rookie

I cancelled my Bigpond internet connection a few months ago and switched to a new ISP.  I was of the understanding that I could keep my @bigpond.com email address for 12 months while I changed to a new address. But the @bigpond address was suddenly s ...

bandit-joe
Level 2: Rookie

I am able to sign in to webmail using Firefox, but when it goes to the page showing the emails, I am just getting the 3 flashing square dots, not going any further, everything was fine a couple of days ago. I am using windows 10

itsmetoo
Level 1: Cadet

Being an old guy with limited pc skills I did not know about this feature. I wast able to recover most of the pst files but the procedure lost the last 6 months of emails I saved in my personal pst files.I found many files on my online email trash bu ...

Mystery121
Level 1: Cadet

Hi, Telstra stopped my email on Thur 30/7/20 due to a possible compromise of account and a secondary issue was raised being that the email is on the old POP server. Since then I've made 8 phone calls, spoken to 9 people, spent 7 hours on the phone, b ...

syd2020
Level 2: Rookie

Access to Webmail is not working for the last 3-4 days. I can login to my account but I am not able to retreive the messages.

jaykay7
Level 2: Rookie

Hi Telstra, the webmail service has been very slow the last 48 hours or so.log in is "reasonable" time, however then sits "loading" for a very long time - and then keeps timing out.managed to write a new email - went to save the draft - "saving draft ...

Tesla1
Level 1: Cadet

Some emails that are being sent to me are being blocked somewhere (before it gets to my outlook or webmail I suspect). I think it started sometime around 21-22/07. Coincidently this was the day we had a changeover from ADSL to NBN ???The Person email ...

Mailgirl
Level 1: Cadet

48 hours ago, my Outlook mail client started prompting me constantly for the IMAP Server Password for my Bigpond.net.au account.   I haven't made any changes to the password and had it saved but it just keeps on appearing and, therefore, I've had no ...

FrannyM
Level 1: Cadet

my emails are coming through to my webmail but no emails are coming through to my iPhone, laptop or iPad (and they always did up until yesterday)any suggestions?I have been on chatlines, etc for 6 hours with Telstra and still not sorted out.

LQYH576UJ
Level 1: Cadet

Webmail is down again?

MalcolmQQ
Level 1: Cadet

Email Pop Account has 6000 message which will not download - this happened today about 4pm EST and outlook times out - so does webmail if I want to see what is in there. I tried contacting by phone but got chucked out. We have just re-signed up for p ...

caz2020
Level 1: Cadet

my bigpond email responds to senders with recipient rejected - recipient does not exist. This account has been used for many years. i cannot access my account via any means. i've been on Telstra chat for 3 days and no one has corrected the issue. Tel ...

Kyliejo
Level 1: Cadet

Bigpond email stopped working on iPhone.. error from Friday stating “mail. bigpond.com” error stating not responding.... help please

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